DC Coordinator - Despatch (Derrimut, VIC)

CSR Springboard; Melbourne; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Onsite carparking

Parental leave

Employee assistance program

Job summary

CSR Springboard in Derrimut, VIC is seeking a DC Coordinator to oversee daily despatch activities, coordinate documentation, and ensure on-time deliveries. This role works closely with warehouse, logistics, and transport teams to keep customers satisfied.

Mondays to Fridays, 6:00am to 2:00pm, on-site; brings strong organisation, communication, and problem-solving to a hands-on logistics environment. SAP experience and Excel skills are highly valued.

Qualifications

• Experience in despatch, logistics, or warehouse administration.
• Strong communication and relationship-building with customers and internal teams.
• Ability to prioritise tasks and maintain accuracy under pressure.

Responsibilities

• Coordinate and process despatch documentation for deliveries, stock transfers and pickups.
• Liaise with customers, drivers, carriers and internal teams to resolve delivery issues.
• Verify pick slips, load plans and proof-of-delivery for accuracy and compliance.
• Support inventory control and SAP goods receipt activities.
• Maintain transport records and safety/compliance documentation.

Skills

Despatch coordination

Logistics coordination

Customer service

Attention to detail

Tools

SAP

Excel

Job description

DC Coordinator - Despatch (Derrimut, VIC)

About this role

• Join a fast-paced logistics team where every day is different.
• Take ownership of customer deliveries and keep operations running smoothly.
• Build strong relationships across customers, transport and warehouse teams.

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

Are you an organised logistics professional who thrives in a fast-paced warehouse environment? We're looking for a DC Coordinator to play a critical role in ensuring customer orders are processed accurately, deliveries run smoothly, and customers receive exceptional service.

Work hours

Mondays to Fridays. 6:00am to 2:00pm

About the Role

As the DC Coordinator, you'll be responsible for coordinating daily despatch activities, maintaining accurate documentation, and ensuring transport operations are efficient, compliant, and customer focused.

You'll work closely with warehouse, logistics, customer service and transport teams to keep products moving safely and on time.

Key Responsibilities

• Coordinate and process despatch documentation for customer deliveries, stock transfers and pickups.
• Liaise with customers, drivers, carriers and internal teams to resolve delivery and transport issues.
• Verify pick slips, load plans and proof-of-delivery documentation for accuracy and compliance.
• Support inventory control processes and SAP goods receipt activities.
• Manage carrier and customer claims and assist with payment processing.
• Maintain transport, safety and compliance records.
• Deliver driver inductions and support ongoing compliance training.
• Assist with warehouse administration and day-to-day operational activities.
• Identify process improvement opportunities and contribute to continuous improvement initiatives.

About You

We're looking for someone who is highly organised, proactive and customer-focused, with experience in logistics, transport, warehouse administration or despatch coordination.

You'll bring:

• Previous experience in a despatch, logistics, transport coordination or warehouse administration role.
• Experience using SAP and strong Microsoft Office skills, particularly Excel.
• Excellent communication skills and the ability to build strong working relationships.
• Strong attention to detail and a high level of accuracy.
• Problem-solving skills and the ability to prioritise competing demands.
• A positive, team-oriented attitude and commitment to safety.
• The ability to work effectively under pressure in a fast-paced environment.

What we offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culturethat fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes up to 14 weeks of paid parental leave and access to an employee assistance program
• Rewarding careerand growth opportunitieswith on-the-job learning, development, and upskilling opportunities within and across our brands
• Onsite secure carparking

We have a strong commitment to workplace health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.