DC Coordinator - Despatch (Derrimut, VIC)

CSR Limited; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Supportive and collaborative culture

Care and wellbeing offer: up to 14 wks

Rewarding career and growth with on‑d>

Onsite secure carparking

Job summary

CSR Limited in Derrimut, VIC is seeking a DC Coordinator - Despatch to manage daily despatch activities, maintain accurate documentation and ensure smooth transport operations. You will work with warehouse, logistics, customer service and transport teams to keep products moving safely and on time.

The role runs Monday to Friday, 6:00am to 2:00pm, and requires strong organisational skills, attention to detail and a customer-focused mindset.

Qualifications

• Experience in despatch, logistics, transport coordination or warehouse administration.
• Proficiency with SAP and strong Excel skills.
• Excellent communication and ability to build strong working relationships.

Responsibilities

• Coordinate despatch documentation for deliveries, stock transfers and pickups.
• Liaise with customers, drivers, carriers and internal teams to resolve issues.
• Verify pick slips, load plans and proof-of-delivery for accuracy and compliance.
• Support inventory control and SAP goods receipt activities.
• Manage carrier and customer claims and assist with payments.
• Maintain transport, safety and compliance records.
• Deliver driver inductions and support compliance training.
• Assist with warehouse administration and daily operations.
• Identify process improvements for continuous improvement.

Skills

Despatch coordination

SAP

Excel

Communication

Attention to detail

Teamwork

Safety awareness

Tools

SAP

Microsoft Office

Job description

DC Coordinator - Despatch (Derrimut, VIC)

DC Coordinator - Despatch (Derrimut, VIC)

• Join a fast-paced logistics team where every day is different.
• Take ownership of customer deliveries and keep operations running smoothly.
• Build strong relationships across customers, transport and warehouse teams.

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

Are you an organised logistics professional who thrives in a fast-paced warehouse environment? We're looking for a DC Coordinator to play a critical role in ensuring customer orders are processed accurately, deliveries run smoothly, and customers receive exceptional service.

Work hours: Mondays to Fridays. 6:00am to 2:00pm

About the Role

As the DC Coordinator, you'll be responsible for coordinating daily despatch activities, maintaining accurate documentation, and ensuring transport operations are efficient, compliant, and customer focused.

You'll work closely with warehouse, logistics, customer service and transport teams to keep products moving safely and on time.

Key Responsibilities

• Coordinate and process despatch documentation for customer deliveries, stock transfers and pickups.
• Liaise with customers, drivers, carriers and internal teams to resolve delivery and transport issues.
• Verify pick slips, load plans and proof-of-delivery documentation for accuracy and compliance.
• Support inventory control processes and SAP goods receipt activities.
• Manage carrier and customer claims and assist with payment processing.
• Maintain transport, safety and compliance records.
• Deliver driver inductions and support ongoing compliance training.
• Assist with warehouse administration and day-to-day operational activities.
• Identify process improvement opportunities and contribute to continuous improvement initiatives.

About You

We're looking for someone who is highly organised, proactive and customer-focused, with experience in logistics, transport, warehouse administration or despatch coordination.

You'll bring:

• Previous experience in a despatch, logistics, transport coordination or warehouse administration role.
• Experience using SAP and strong Microsoft Office skills, particularly Excel.
• Excellent communication skills and the ability to build strong working relationships.
• Strong attention to detail and a high level of accuracy.
• Problem-solving skills and the ability to prioritise competing demands.
• A positive, team-oriented attitude and commitment to safety.
• The ability to work effectively under pressure in a fast-paced environment.

What we offer

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Supportive and collaborative culturethat fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes up to 14 weeks of paid parental leave and access to an employee assistance program
• Rewarding careerand growth opportunitieswith on-the-job learning, development, and upskilling opportunities within and across our brands
• Onsite secure carparking

To find out more about us, visitwww.csr.com.au

We have a strong commitment to workplace health and safety and the wellbeing of our people. Successful candidates will be required to undertake a pre-employment medical including drug and alcohol screening and a background check.