Dispatch Supervisor

CSR Limited; City of Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

14 weeks paid parental leave

52 weeks superannuation payment

Employee assistance program

Career growth opportunities

Job summary

CSR Limited in Oxley (Brisbane) is seeking an experienced Dispatch Supervisor to lead the Yard and Despatch team on the Exteriors site. You will coach on safety, performance and on-time deliveries while fostering a strong, accountable team culture.

This hands-on leadership role requires forklift certification, CoR knowledge and a lean continuous-improvement mindset to drive safe, efficient operations and customer service excellence.

Qualifications

• Proven leadership experience in a warehouse, manufacturing, or yard environment.
• Current Forklift Licence is essential.
• Strong understanding of CoR requirements and safety systems.
• Experience leading teams with performance management and coaching.
• Excellent planning, organisational and problem-solving skills.
• Proficient Excel skills and ERP experience (SAP preferred).
• Continuous improvement mindset with Lean practices.

Responsibilities

• Lead and develop the Yard & Despatch team with day-to-day supervision and accountability.
• Coordinate daily activities, monitor KPIs, and ensure on-time customer deliveries.
• Manage inventory and yard operations, including stocktakes and accuracy.
• Champion safety and CoR compliance, maintaining Zero Harm culture.
• Collaborate with Manufacturing, Customer Service, Inventory, and Logistics to optimise workflow.
• Drive continuous improvement to boost productivity, quality and cost efficiency.

Skills

Forklift Licence

People leadership

CoR knowledge

Lean & continuous improvement

Excel

SAP

Safety & Zero Harm

Planning & organizing

Tools

SAP

Job description

At CSR, we're building a better future together.

We are a team of 2,600 people across Australia and New Zealand, and we are all collaborating every single day towards a shared purpose - 'Building solutions for a better future'. As a leading Australian Manufacturing business, we're at the forefront of developing innovative, sustainable, and high performing building products and systems.

At CSR, we put people first. We are committed to creating a safe, respectful, supportive, and inclusive working environment that enables everyone to feel valued, grow and truly thrive. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.

We're looking for an experienced Dispatch Supervisor to join our Exteriors team at our PGH Bricks site in Oxley. Reporting to the Manufacturing Manager, you'll lead our Yard and Despatch operations, ensuring products are safely stored, accurately dispatched and delivered on time, while building a strong, accountable team culture.

About the role

This is a hands-on leadership role where you'll spend time on the floor coaching your team, driving operational performance and fostering a workplace where safety, quality and continuous improvement come first.

Full time, Monday - Friday 6am - 2.30pm

Key responsibilities

• Lead and develop the Yard & Despatch team, providing day-to-day supervision, coaching, performance management and accountability to build a safe, engaged and high-performing workforce.
• Drive operational performance by coordinating daily activities, leading toolbox talks, monitoring production, inventory and dispatch KPIs, and ensuring customer delivery targets are achieved.
• Manage inventory and yard operations, including stocktakes, inventory accuracy, consumable management and resource planning to maintain efficient and uninterrupted operations.
• Champion safety and compliance by fostering a Zero Harm culture, ensuring adherence to WHSE standards, Chain of Responsibility (CoR) requirements and CSR's Never Walk Past
• Collaborate across the business with Manufacturing, Customer Service, Inventory and Logistics teams to optimise workflow, improve service levels and resolve operational challenges.
• Drive continuous improvement by identifying opportunities to enhance productivity, quality and cost efficiency through Lean principles, while maintaining accurate operational documentation and reporting.

About you

You'll be an experienced frontline leader who enjoys developing people, solving operational challenges and creating a safe, high-performing workplace.

You’ll also bring:

• Proven leadership experience within a warehouse, manufacturing, logistics, transport or yard environment.
• Current Forklift Licence (essential).
• Strong understanding of Chain of Responsibility (CoR) requirements.
• Demonstrated ability in people leadership, including performance management, coaching and conflict resolution.
• Excellent planning, organisational and problem-solving skills.
• Intermediate Microsoft Office skills, particularly Excel.
• Experience using SAP or a similar ERP system (preferred).
• A continuous improvement mindset with exposure to Lean, 5S or other operational excellence methodologies.
• A genuine commitment to workplace safety, Zero Harm and employee wellbeing.

What's in it for you

We strive to support your professional and personal growth. Here are some of the perks you'll enjoy as part of the CSR team:

• Career growth in a dynamic and supportive team
• Supportive and collaborative culture that fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
• Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
• Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands