Data Centre Cost Managers & Project Managers Australia - Expression Of Interest - All Levels

Turner; Gladstone Regional; On-site; AUD 40,000 - 60,000; Full time

Benefits offered by this job

30% off Telstra services

Exclusive offers with 240+ brands

16 weeks paid parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

LinkedIn Learning access

Monthly performance rewards

Inclusive culture

Job summary

Telstra Retail is seeking a Customer Service & Sales Consultant to deliver outstanding in-store experiences and help customers transform their telecommunications journey. You’ll identify needs, guide product choices, and foster a positive, collaborative store environment.

Great communication, a solution-oriented mindset and sales drive will help you excel as part of a supportive team offering flexible hours and opportunities to grow with Telstra.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to actively listen and determine customer needs.
• Strong drive to meet and exceed sales targets and KPIs.

Responsibilities

• Engage customers to identify needs and recommend products and services.
• Stay informed about Telstra gadgets and services to provide guidance.
• Assist in delivering a memorable in-store customer journey and meet store KPIs.
• Collaborate with teammates to maintain a welcoming store environment.

Skills

Communication

Sales drive

Problem solving

Customer focus

Job description

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Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Employment Type Permanent Closing Date 29 Oct 59pm Job Title Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

What You’ll Be Doing:

• Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.


• Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.


• Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.


• Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Generous Discounts: Enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.


• Leave Options: Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.


• Training & Career Growth Opportunities: Access over 17,000 learning programs through LinkedIn Learning and a range of development opportunities.


• Flexibility: We offer flexible working hours and a supportive approach to parental leave—do it your way!


• Recognition & Rewards: Benefit from monthly performance rewards and a range of recognition programs.


• Inclusive Culture: Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is It You We’re Looking For?

• Great Communication Skills: You’re a natural at connecting with people and making their day better.


• Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.


• Sales Drive: You’re motivated to achieve (and exceed!) sales targets and KPIs.


• Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.


• Resilience and Positivity: You have a can‑do attitude, even when things get busy.


• Customer-Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!

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