Customer Service & Sales Consultant

Tech Sales Jobs; Central Coast Council; Vor Ort; AUD 34.000 - 44.000; Teilzeit

Benefits dieser Stelle

12% Superannuation

10% Variable remuneration

Telstra discounts 30%

240+ brand offers

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

LinkedIn Learning access

Monthly performance rewards

Zusammenfassung

Telstra Retail invites applications for a Customer Service & Sales Consultant (Part Time) at our NSW Central Coast stores. You’ll create memorable in-store experiences and help customers find the right tech solutions to transform their telecommunications experience.

Join a iconic Australian brand with generous benefits, flexible hours, and opportunities to grow through training and career development. Prior experience is a plus but not required; enthusiasm and customer focus are what we value.

Qualifikationen

• Excellent communication skills and a friendly, helpful demeanour.
• Ability to understand customer needs and tailor tech solutions.

Aufgaben

• Deliver exceptional customer experiences in-store.
• Be the go-to tech expert for customers.
• Achieve and exceed sales targets and KPIs.
• Collaborate with the team to meet store goals.

Kenntnisse

Great communication

Solution-focused

Sales drive

Learning mindset

Resilience

Customer-facing experience

Tools

Telstra products

Jobbeschreibung

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Location: Telstra Store Lake Haven, Telstra Store Tuggerah, Telstra Store Erina, NSW Central Coast Region

Time Type: Part time

Job Description

Employment Type

Permanent

Closing Date

21 Oct 2026 11:59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Ready to Make a Difference? Join Our Iconic Team at Telstra!

At Telstra, we’re more than just a leading telecommunications company— we’re where passion meets purpose. As a Retail Customer Service & Sales Consultant, you’ll have the opportunity to work for an iconic Aussie brand that’s been connecting Australians for generations. You won’t just be a friendly face in-store— you’ll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

Opportunities available across these locations:

• ERINA
• LAKE HAVEN
• TUGGERAH

What You’ll Be Doing:

• Deliver Exceptional Customer Experiences:Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
• Be the Go-To Tech Expert:Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
• Achieve and Excel:Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
• Collaborate and Contribute:Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

Salary and Benefits:

• Plus 12% Superannuation
• Plus 10% Variable Remuneration**

**If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by theVariable Remuneration plan’s rules (which we may change from time to time).

** the first 2 months guaranteed while you learn on board.

• Generous Discounts:Enjoy 30% off Telstra servicesand exclusive offers with over 240 brands and partners.
• Leave Options:Take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.
• Training & Career Growth Opportunities:Access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth, helping you prepare for your next step.
• Flexibility:We offer flexible working hours and a supportive approach to parental leave—do it your way!
• Recognition & Rewards:Benefit from monthly performance rewardsand a range of recognition programs to celebrate your success.
• Inclusive Culture:Join a diverse and inclusive team where everyone’s unique perspective is valued and respected.

Is it You We’re Looking For?

• Great Communication Skills:You’re a natural at connecting with people and making their day better.
• Solution-Oriented Approach:You enjoy thinking on your feet and tailoring solutions for each customer.
• Sales Drive:You’re motivated to achieve (and exceed!) sales targets and KPIs.
• Passion for Learning:You’re eager to grow and develop your skills in a dynamic environment.
• Resilience and Positivity:You have a can-do attitude, even when things get busy.
• Customer-Facing Experience:Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest!