Customer Support Assistant - Morayfield Grove Care Community

Opal HealthCare; Morayfield; Sur place; AUD 48 000 - 62 000; Plein temps

Avantages offerts par ce poste

EA Penalty Rates

Paid parental leave

Career development

Résumé du poste

Opal HealthCare in Morayfield is seeking a Customer Support Assistant for Morayfield Grove Care Community to be the welcoming face of our team. You will provide essential administrative support and help residents, families and visitors with information and tours.

This permanent full-time role offers stable hours, Monday to Friday, with paid parental leave and penalty rates. You will join a supportive, values-led environment focused on compassionate care and great team collaboration.

Qualifications

• Experience in admin, reception or customer service.
• Aged care or healthcare experience is a plus.
• Strong organisational and communication skills.
• Friendly, professional manner.

Responsabilités

• Be the welcoming first point of contact for residents, families and visitors.
• Provide essential administrative support to ensure smooth running.
• Assist with tours for prospective residents and families.
• Manage rostering and payroll tasks.
• Maintain accurate records.

Connaissances

Customer service

Administration

Communication

Organisation

Description du poste

Customer Support Assistant - Morayfield Grove Care Community

"At Opal HealthCare, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 150 Care Communities and over 23,000 team members nationwide.

About the Role:

We're looking for a caring and efficientCustomer Support Assistantto be the welcoming face and supportive backbone of our team at Morayfield Grove Care Community.

What's on Offer:

• Location: Morayfield GroveCare Community
• Employment Type: Permanent full-time, Monday to Friday
• Additional Benefits:EA Penalty Rates & paid parental leave

Why Choose Opal?

True work-life balance— Stable hours and flexible rosters

Career development — Start your career with us and access our Opal HealthCare AcademSupportive team— Join a values-led environment where you are valued

Paid parental leave— Industry-leading policy$5,000 referral bonusesfor bringing a friend onboard

Sector-leading systems & innovation— The tools to help you succeed

What You'll Do:

Be the warm and welcoming first point of contact for residents, families, and visitors.

Provide essential administrative support to ensure our care community runs smoothly.

Assist with guiding prospective residents and families on tours of our beautiful community.

Manage rostering, payroll tasks, and maintain accurate records.

Work as a key part of a supportive team to deliver exceptional customer service.

What You'll Need:

Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus, but not essential)

A friendly, professional manner with exceptional organisation and communication skills

A genuine desire to help people and make a difference in your community

The ability to be proactive, work as part of a team, and manage multiple tasks

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Support with Heart

If you are a natural organiser who loves helping people and wants to start a rewarding career in a role with true purpose, we would love to hear from you.