Receptionist

Opal Healthcare; Gold Coast City; Presencial; AUD 36.000 - 44.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

EA Penalty Rates

Paid parental leave

$5,000 referral bonuses

Descripción de la vacante

Opal HealthCare Kirra Beach Care Community is seeking a caring and efficient Customer Support Assistant to be the welcoming face and supportive backbone of our team.

This on-site role involves greeting residents, families and visitors, providing essential administrative support, guiding tours for prospective residents, managing rostering and payroll tasks, and delivering outstanding customer service within a values-led, supportive team.

Formación

• Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus, but not essential)
• A friendly, professional manner with exceptional organisation and communication skills
• A genuine desire to help people and make a difference in your community
• The ability to be proactive, work as part of a team, and manage multiple tasks

Responsabilidades

• Be the warm and welcoming first point of contact for residents, families, and visitors.
• Provide essential administrative support to ensure our care community runs smoothly.
• Assist with guiding prospective residents and families on tours of our beautiful community.
• Manage rostering, payroll tasks, and maintain accurate records.
• Work as a key part of a supportive team to deliver exceptional customer service.

Conocimientos

Customer service

Administrative skills

Communication

Descripción del empleo

\"At Opal HealthCare, we know that companies don’t succeed, people do.\"Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 150 Care Communities and over 23,000 team members nationwide.

About the Role:

We're looking for a caring and efficient Customer Support Assistantto be the welcoming face and supportive backbone of our team atKirra Beach Care Community.

What's on Offer:

• Location:Kirra Beach Care Community
• Employment Type: Part-time, Friday & Saturday
• Remuneration:Attractive hourly rate (DOE) + 12% superannuation
• Additional Benefits:EA Penalty Rates & paid parental leave

Why Choose Opal?

• True work-life balance— Stable hours and flexible rosters
• Career development— Start your career with us and access our Opal HealthCare Academy
• Supportive team— Join a values-led environment where you are valued
• Paid parental leave— Industry-leading policy
• $5,000 referral bonusesfor bringing a friend onboard
• Sector-leading systems & innovation— The tools to help you succeed

What You'll Do:

Be the warm and welcoming first point of contact for residents, families, and visitors.

Provide essential administrative support to ensure our care community runs smoothly.

Assist with guiding prospective residents and families on tours of our beautiful community.

Manage rostering, payroll tasks, and maintain accurate records.

Work as a key part of a supportive team to deliver exceptional customer service.

What You'll Need:

Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus, but not essential)

A friendly, professional manner with exceptional organisation and communication skills

A genuine desire to help people and make a difference in your community

The ability to be proactive, work as part of a team, and manage multiple tasks

Willingness to complete:

• Pre-employment medical
• NDIS Worker Screening Check

Support with Heart

If you are a natural organiser who loves helping people and wants to start a rewarding career in a role with true purpose, we would love to hear from you.