Customer Support Assistant - Western Port Bay Care Community

Opal Healthcare; Melbourne; Vor Ort; AUD 34.000 - 44.000; Teilzeit

Benefits dieser Stelle

Paid parental leave

Referral bonuses

Zusammenfassung

Opal HealthCare Western Port Bay Care Community in Tyabb, VIC, is seeking a friendly Customer Support Assistant to greet residents, families and visitors, and to provide essential administrative support to keep our care community running smoothly.

You will guide prospective residents on tours, help with rostering and payroll tasks, and join a values-led team committed to compassionate care and a true team spirit.

Qualifikationen

• Experience in administrative, reception, or customer service roles in aged care or healthcare is a plus.
• Strong organisational and communication skills to support a care community.
• Friendly, professional manner with a genuine desire to help people.

Aufgaben

• Be the warm and welcoming first point of contact for residents, families and visitors.
• Provide essential administrative support to ensure our care community runs smoothly.
• Assist with guiding prospective residents and families on tours of our community.
• Manage rostering and payroll tasks and maintain accurate records.
• Work as part of a supportive team to deliver exceptional customer service.

Kenntnisse

Administrative experience

Reception experience

Customer service

Jobbeschreibung

Customer Support Assistant - Western Port Bay Care Community

\"At Opal HealthCare, we know that companies don't succeed, people do.\" Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 145 Care Communities and over 23,000 team members nationwide.

About the Role:

We're looking for a caring and efficient Customer Support Assistant to be the welcoming face and supportive backbone of our team at Western Port Bay Care Community.

What's on Offer:

• Location: Western Port BayCare Community, Tyabb


• Employment Type: Permanent Part Time.


• Shifts on offer: Four days per week, Monday - Friday


• Remuneration:Attractive hourly rate (DOE) + 12% superannuation


• Additional Benefits:EA Penalty Rates & paid parental leave - Industry-leading policy

Why Choose Opal?

• True work-life balance - Stable hours and flexible rosters


• Career development - Start your career with us and access our Opal HealthCare Academy


• Supportive team - Join a values-led environment where you are valued


• Paid parental leave - Industry-leading policy


• $5,000 referral bonusesfor bringing a friend onboard


• Sector-leading systems & innovation - The tools to help you succeed

What You'll Do:

• Be the warm and welcoming first point of contact for residents, families, and visitors.


• Provide essential administrative support to ensure our care community runs smoothly.


• Assist with guiding prospective residents and families on tours of our beautiful community.


• Manage rostering, payroll tasks, and maintain accurate records.


• Work as a key part of a supportive team to deliver exceptional customer service.

What You'll Need:

• Experience in an administrative, reception, or customer service role (aged care or healthcare experience is a plus, but not essential)


• A friendly, professional manner with exceptional organisation and communication skills


• A genuine desire to help people and make a difference in your community


• The ability to be proactive, work as part of a team, and manage multiple tasks


• Willingness to complete:
  
  
  
  • Pre-employment medical
  
  
  • Police check
  
  
  • NDIS Worker Screening Check
  
  
  
  

Support with Heart

If you are a natural organiser who loves helping people and wants to start a rewarding career in a role with true purpose, we would love to hear from you.