Customer Service & Sales Specialist - Adelaide Office

Rentokil Initial Careers; Adelaide; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Employee Referral Program

Job summary

Rentokil Initial Careers is seeking a Customer Service Consultant based in Regency Park, Adelaide, for a permanent full-time role. You will handle a high volume of inbound calls and emails, proactively engage existing customers, and schedule appointments to drive service and sales opportunities.

A collaborative team environment and a positive workplace culture are emphasized. The role requires experience in customer service or call centres, strong communication, and the ability to multi-task

Qualifications

• Experience in customer service or call centre environments.
• Ability to juggle multiple tasks with composure.
• Proven experience in phone sales and converting enquiries to sales.
• Proficient verbal and electronic communication.
• Comfort with data entry and using multiple database systems.

Responsibilities

• Handle inbound calls and email enquiries from a range of clients.
• Proactively call existing customers to promote products and services.
• Resolve customer queries quickly and accurately.
• Schedule appointments for clients.
• Convert incoming enquiries into sales opportunities.
• Collaborate with team to maintain office efficiency and positive environment.

Skills

Customer service

Call centre

Multitasking

Phone sales

Data entry

Communication

Tools

CRM systems

Email clients

Job description

Rentokil Initial Careers is seeking a Customer Service Consultant based in Regency Park, Adelaide, for a permanent full-time role. You will handle a high volume of inbound calls and emails, proactively engage existing customers, and schedule appointments to drive service and sales opportunities.

A collaborative team environment and a positive workplace culture are emphasized. The role requires experience in customer service or call centres, strong communication, and the ability to multi-task