Sales Operations & Customer Experience Coordinator

Rentokil Initial; South Australia; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

Rentokil Initial is seeking a Sales and Customer Service Coordinator in Australia to support the sales team with data integrity, contract compliance, and customer service excellence. You will manage the sales master file, assist with commissions, and ensure timely lead flow to drive opportunities.

You will collaborate with field consultants and internal teams to resolve issues, track customer inquiries, and maintain strong relationships while adhering to safety and regulatory guidelines.

Qualifications

• Detail-oriented with a focus on accuracy in data handling and reporting.
• Proactive communicator who supports field teams and stakeholders.

Responsabilités

• Own and maintain accurate Sales Master file updates daily according to SOPs.
• Audit sales paperwork for clarity and completeness; track contracts and SLAs.
• Assist in compiling monthly sales commissions with Sales Manager.
• Coordinate leads to ensure rapid response and feedback to generators.

Connaissances

CRM tools

Excel

Outils

CRM software

Description du poste

Rentokil Initial is seeking a Sales and Customer Service Coordinator in Australia to support the sales team with data integrity, contract compliance, and customer service excellence. You will manage the sales master file, assist with commissions, and ensure timely lead flow to drive opportunities.

You will collaborate with field consultants and internal teams to resolve issues, track customer inquiries, and maintain strong relationships while adhering to safety and regulatory guidelines.