Customer Service Representative - Clinical

HPG; Sydney; In loco; AUD 65.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Onsite massages

Birthday celebrations

Close to public transport

No weekends

Career growth in medical device

Supportive, inclusive team culture

Descrizione del lavoro

Healthcare Professionals Group in Sydney is seeking a focused coordinator to support hospitals and surgeons across Australia. You will coordinate bookings, process orders and ensure critical medical products are delivered accurately and on time.

If you love being organised, thrive in a busy environment and enjoy helping people, you’ll fit right in. This full-time role offers a Monday–Friday schedule with no weekends and a supportive team culture.

Competenze

• Customer service experience is essential.
• Experience with medical devices or healthcare is preferred.
• Familiarity with ERP systems like NetSuite is advantageous.
• Science graduates are encouraged to apply.
• A high attention to detail is required.

Mansioni

• Coordinate surgical bookings
• Process customer orders
• Liaise with hospitals and surgeons
• Manage urgent requests
• Maintain accurate ERP records
• Work closely with internal teams

Conoscenze

Customer service experience

High attention to detail

NetSuite

Formazione

Science graduates encouraged to apply

Descrizione del lavoro

Why You'll Love This Role

• Make a real difference to patients lives
• Monday to Friday | No weekends
• Supportive, inclusive team culture
• Onsite massages & birthday celebrations
• Close to public transport
• Career growth in the medical device industry

About the Role

Join a growing healthcare organisation where your work directly supports hospitals and surgeons across Australia. You'll coordinate bookings, process orders and ensure critical medical products are delivered accurately and on time. If you love being organised, thrive in a busy environment and enjoy helping people, you'll fit right in.

What You'll Do

• Coordinate surgical bookings
• Process customer orders
• Liaise with hospitals and surgeons
• Manage urgent requests
• Maintain accurate ERP records
• Work closely with internal teams
• About You
• Customer service experience
• Medical device or healthcare experience ideal
• NetSuite or similar ERP
• High attention to detail
• Science graduates with industry experience are encouraged to apply.

Culture

People genuinely enjoy working here. You'll join an inclusive team that celebrates success, supports each other and believes in making a positive impact every day.