Medical Device Customer Support Specialist

Health and Aged Care Professionals; Sydney; Presencial; AUD 75.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Onsite massages

Birthday celebrations

Close to public transport

Descripción de la vacante

Health and Aged Care Professionals is seeking a Customer Service Representative - Clinical in Sydney, NSW. The role supports hospitals and surgeons across Australia, coordinating bookings, processing orders and ensuring timely delivery of critical medical products.

The ideal candidate has customer service experience, familiarity with ERP systems (NetSuite preferred), and attention to detail. This full-time position offers a supportive team and opportunities for growth in the medical device field.

Formación

• Experience in customer service is required.
• Healthcare experience or knowledge of medical devices is preferred.
• Familiarity with ERP systems, especially NetSuite, is expected.
• Attention to detail and ability to manage multiple tasks.

Responsabilidades

• Coordinate surgical bookings.
• Process customer orders.
• Liaise with hospitals and surgeons.
• Manage urgent requests.
• Maintain accurate ERP records.
• Collaborate with internal teams.

Conocimientos

Customer service

Attention to detail

ERP/ERP systems

Educación

Science degree or related field

Herramientas

NetSuite

Descripción del empleo

Health and Aged Care Professionals is seeking a Customer Service Representative - Clinical in Sydney, NSW. The role supports hospitals and surgeons across Australia, coordinating bookings, processing orders and ensuring timely delivery of critical medical products.

The ideal candidate has customer service experience, familiarity with ERP systems (NetSuite preferred), and attention to detail. This full-time position offers a supportive team and opportunities for growth in the medical device field.