Customer Service Officer- Additional Duties Opportunitysgac

Rooty Hill Rsl; Sydney; On-site; AUD 55,000 - 65,000; Full time

Job summary

Rooty Hill RSL is seeking individuals to join our Customer Service team to assist with shift coverage and additional duties. You will handle inquiries, provide information on SGAC programs, process transactions, and support major events as needed.

The role emphasizes strong communication, reliability, and a willingness to learn in a busy environment, with reception or café experience being advantageous but not essential.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask in a busy environment and willingness to learn.
• Reception, administration or café experience would be beneficial but not essential.

Responsibilities

• Provide friendly and professional customer service.
• Assist with enquiries via phone, email and in person.
• Provide information on SGAC programs, classes and services.
• Process customer transactions and maintain accurate records.
• Assist with café orders when required.
• Assist with major events, including ushering and guest support.

Skills

Customer service

Communication

Multitasking

Reception experience

Café experience

Job description

Looking to gain experience in Customer Service? We are seeking current team members interested in undertaking additional duties within our Customer Service team to assist with shift coverage when required.

The day-to-day:

• Provide friendly and professional customer service
• Assist with enquiries via phone, email and in person
• Provide information on SGAC programs, classes and services
• Process customer transactions and maintain accurate records
• Assist with café orders when required
• Assist with major events, including ushering and guest support

Our perfect fit:

Someone with great communication and customer service skills who can multitask in a busy environment and is willing to learn. Reception, administration or café experience would be beneficial but is not essential.

If you would like the opportunity to pick up additional Customer Service and major event shifts when available, submit your internal application by clicking Apply Now.

Internal selection criteria applies, including current performance, performance management history, punctuality and attendance, relevant skills and experience.

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Customer Service Officer- Additional Duties OpportunitySGAC • Rooty Hill NSW , Australia