Customer Service Officer

Millennium Services Group Limited; Wanneroo; Presencial; AUD 34 000 - 44 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Flexible working hours

Training and development opportunities

Friendly team environment

Dynamic role in busy shopping centre

Resumo da oferta

Millennium Services Group Limited is seeking a part-time Customer Service Officer in Clarkson, WA, to provide exceptional guest experiences at a busy shopping centre.

Roster: Tuesdays, 8:45am to 5:15pm, with additional hours possible during leave cover. The role focuses on front-desk service, information delivery, and supporting management across administrative tasks.

Qualificações

• Retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Immaculate personal presentation.
• Ability to work in a fast-paced, customer‑focused environment.
• Reliable, friendly and a genuine team player.
• Open to extra shifts when leave cover comes up.

Responsabilidades

• Acts as the primary representative and face of the centre, delivering an exceptional guest experience through professional and immaculate presentation.
• Serves as a key liaison between centre management, customers, and retailers, often acting as the voice of the customer.
• Ensures the customer service desk delivers accurate, timely information across all channels to create a seamless and enjoyable shopper and retailer experience.
• Manages the sale and/or rental of value‑add services, including the Gift Card program and mobility equipment.
• Supports the centre management team across administration, operations, marketing, and promotional activities through multiple communication channels.

Conhecimentos

Communication

Interpersonal skills

Immaculate presentation

Team player

Reliability

Flexible shifts

Descrição da oferta de emprego

About Us

Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

About Us

Millennium Services Group is one of Australia's leading providers of Cleaning, Security and Facilities management services and has been providing exceptional outcomes since our inception in 2003.

We offer employees the latest technology, state of the art equipment and people solutions to create excellent working environments, working conditions and continual training and development to progress careers in our company.

We pride ourselves on the long-standing partnerships we have with clients, employees and our suppliers, that enables us to make places and spaces better for people every day. To find out more about our organisation visit www.millenniumsg.com

Customer Service Officer

The Customer Service Officer represents the face of the centre and plays a critical role in providing an exceptional guest experience for our customers, therefore immaculate presentation is essential.

Positions available: Part Time - Permanent

Location: Clarkson, WA

Industry: Retail/Shopping Centre/Commercial

Roster: Tuesdays, 8:45am to 5:15pm - Additional hours available through leave cover

Key Responsibilities

• Acts as the primary representative and face of the centre, delivering an exceptional guest experience through professional and immaculate presentation.
• Serves as a key liaison between centre management, customers, and retailers, often acting as the voice of the customer.
• Ensures the customer service desk delivers accurate, timely information across all channels to create a seamless and enjoyable shopper and retailer experience.
• Manages the sale and/or rental of value‑add services, including the Gift Card program and mobility equipment.
• Supports the centre management team across administration, operations, marketing, and promotional activities through multiple communication channels.

About You

• Previous retail and/or customer service experience would be preferable.
• Strong communication and interpersonal skills.
• Ability to maintain immaculate personal presentation.
• Capacity to work in a fast‑paced, customer‑focused environment.
• Reliable, friendly and a genuine team player
• Open to extra shifts when leave cover comes up

What We Offer

• A supportive and friendly team environment
• Flexible working hours, including weekends and public holidays
• Training and development opportunities
• A dynamic role in a busy shopping centre environment

Millennium Services Group is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace.