Guest Services & Events Coordinator

Sydney Gymnastic and Aquatic Centre; Sydney; On-site; AUD 55,000 - 65,000; Full time

Job summary

Sydney Gymnastic and Aquatic Centre in Rooty Hill NSW is seeking a Customer Service Officer to support the team with shift coverage and provide friendly, professional service.

The role involves handling enquiries via phone, email and in person, sharing information about SGAC programs and services, processing transactions, and assisting with café orders and major events when required. Internal criteria apply to selection and performance history.

Qualifications

• Reception, administration or café experience is beneficial but not essential.
• Internal selection criteria includes current performance, performance management history, punctuality and attendance.

Responsibilities

• Provide friendly and professional customer service
• Assist with enquiries via phone, email and in person
• Provide information on SGAC programs, classes and services
• Process customer transactions and maintain accurate records
• Assist with café orders when required
• Assist with major events, including ushering and guestsupport

Skills

Customer service

Communication

Multitasking

Job description

Sydney Gymnastic and Aquatic Centre in Rooty Hill NSW is seeking a Customer Service Officer to support the team with shift coverage and provide friendly, professional service.

The role involves handling enquiries via phone, email and in person, sharing information about SGAC programs and services, processing transactions, and assisting with café orders and major events when required. Internal criteria apply to selection and performance history.