Customer Service Guru - Hybrid Role & Great Benefits

Prvidr; Sydney; Hybride; AUD 56 000 - 68 000; Plein temps

Avantages offerts par ce poste

Health insurance

Gym membership

Novated leasing

Employee discounts

Parental leave

Résumé du poste

Prvidr is hiring a Customer Service Representative in Sydney. This full-time role starts with 4 weeks of in-office training at Pitt Street and then a hybrid schedule with 3 days on-site and the remainder remotely.

We’re seeking motivated individuals who align with our values and can deliver excellent customer experiences across calls, chats, and emails. No prior call center experience is required, just a willingness to learn and grow with the team.

Qualifications

• Customer service mindset with a focus on helpful, friendly interactions.
• Ability to work a rotating roster and adapt to in-office and work-from-home shifts.

Responsabilités

• Provide outstanding customer service via calls, chats and emails.
• Support customers through inquiries and issue resolution with professionalism.
• Collaborate with team to maintain high service levels and customer satisfaction.

Description du poste

Prvidr is hiring a Customer Service Representative in Sydney. This full-time role starts with 4 weeks of in-office training at Pitt Street and then a hybrid schedule with 3 days on-site and the remainder remotely.

We’re seeking motivated individuals who align with our values and can deliver excellent customer experiences across calls, chats, and emails. No prior call center experience is required, just a willingness to learn and grow with the team.