Customer Service & AR Officer — Hands-On, Full-Time

Permanser Consulting; Melbourne; On-site; AUD 60,000 - 75,000; Full time

Job summary

Permanser Consulting in Melbourne is seeking a friendly, organized Customer Service & Accounts Receivable Officer to support day-to-day operations across customer service, reception and invoicing. You will respond to inquiries, assist with orders and deliveries, process payments, reconcile accounts and liaise with the accounts team.

This hands-on role offers variety in a textiles and clothing business. The role emphasizes accuracy, proactive problem solving and the ability to balance competing

Qualifications

• Experience in customer service, reception, administration or accounts receivable.
• Strong communication skills and professional telephone manner.
• Good numerical skills and close attention to detail.
• Proficient with Microsoft Office and ERP/accounting systems.
• Able to work independently and within a team.

Responsibilities

• Respond to phone and email enquiries, provide professional service.
• Assist customers with orders, pricing and delivery updates.
• Maintain accurate records and assist with general office administration.
• Prepare and issue invoices and process payments.
• Monitor accounts and follow up overdue payments.
• Reconcile customer accounts and liaise with accounts team.

Skills

Customer service

Reception

Accounts receivable

MS Office

ERP systems

Attention to detail

Communication skills

Tools

MS Office

ERP systems

Job description

Permanser Consulting in Melbourne is seeking a friendly, organized Customer Service & Accounts Receivable Officer to support day-to-day operations across customer service, reception and invoicing. You will respond to inquiries, assist with orders and deliveries, process payments, reconcile accounts and liaise with the accounts team.

This hands-on role offers variety in a textiles and clothing business. The role emphasizes accuracy, proactive problem solving and the ability to balance competing