Customer Fulfillment & Despatch Coordinator

CIVILMART; City of Wodonga; Sur place; AUD 65 000 - 90 000; Plein temps

Résumé du poste

CIVILMART is seeking a Customer Service/Despatch Coordinator for our Wodonga site to connect customers with Sales, Production and Transport ensuring on-time delivery. You will manage orders from enquiry to delivery and coordinate daily despatch activities.

The role requires experience in production or similar environments, strong communication, and a proactive approach to service and safety. Forklift or crane tickets are advantageous but not essential.

Qualifications

• Experience in a production, manufacturing, civil construction or similar environment.
• Strong work ethic with punctuality and reliability.
• Ability to work independently and in a team.
• Good attention to detail and commitment to quality.
• Commitment to workplace health and safety.
• Physically fit for manual and repetitive tasks.

Responsabilités

• Manage customer orders from enquiry through to delivery.
• Coordinate daily despatch and transport requirements.
• Liaise with customers, drivers, Sales and Production.
• Monitor deliveries and resolve service issues.
• Maintain accurate order, inventory and dispatch records.
• Support stock control and branch administration.
• Identify opportunities to improve customer service and operational efficiency.

Connaissances

Customer service

Despatch coordination

Communication skills

Teamwork

Attention to detail

Health and safety awareness

Outils

Forklift

Crane

Dogging/Rigging

Description du poste

CIVILMART is seeking a Customer Service/Despatch Coordinator for our Wodonga site to connect customers with Sales, Production and Transport ensuring on-time delivery. You will manage orders from enquiry to delivery and coordinate daily despatch activities.

The role requires experience in production or similar environments, strong communication, and a proactive approach to service and safety. Forklift or crane tickets are advantageous but not essential.