Customer Experience Specialist

mlcoa; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Discounted Health Insurance

Gym Memberships

Travel Perks

Career progression pathways

Job summary

A leading provider of medical services is seeking a Customer Services Officer, responsible for coordinating medico-legal assessments and managing client interactions in a fast-paced environment. The ideal candidate has strong communication skills, customer service experience, and is proficient in Microsoft Office. The role offers corporate benefits including discounted health insurance, a supportive work environment, and opportunities for career progression. Apply or contact our recruitment team for more details.

Qualifications

• Experience as a customer service officer or similar role.
• Ability to work independently and in a team.
• Strong prioritization skills with attention to detail.

Responsibilities

• Coordinate medical examinations with specialists.
• Act as primary contact for customers managing enquiries.
• Maintain records in internal systems ensuring confidentiality.

Skills

Customer service experience

Verbal communication skills

Written communication skills

Organizational skills

Computer literacy

Tools

Microsoft Office

Job description

A leading provider of medical services is seeking a Customer Services Officer, responsible for coordinating medico-legal assessments and managing client interactions in a fast-paced environment. The ideal candidate has strong communication skills, customer service experience, and is proficient in Microsoft Office. The role offers corporate benefits including discounted health insurance, a supportive work environment, and opportunities for career progression. Apply or contact our recruitment team for more details.