Medical Receptionist

Navigator Group; Sydney; Presencial; AUD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Salary & Rewards

Staff discounts

Wellness days

Career progression

Training and development

Descripción de la vacante

Navigator Group's Medico Legal Specialists is seeking a dedicated Medical Receptionist to manage the front desk, warmly welcome clients, medical professionals and visitors, and maintain a professional environment.

This office-based role requires 2+ years in reception or admin, with strong communication and organisational skills, plus Office 365 and Zoom proficiency to handle bookings, documents, and day-to-day tasks.

Formación

• Minimum 2 years of reception, admin, or executive assistance experience.
• Excellent verbal and written communication skills.
• Strong organisational skills with keen attention to detail.
• High proficiency in Office 365 and web-based apps (e.g., Zoom).
• Professional, well-presented and courteous demeanor.

Responsabilidades

• Greet clients, medical professionals and visitors in a friendly, professional manner.
• Answer phone calls and manage appointment bookings, cancellations and confirmations.
• Handle medical report processing, file storage and general administrative duties.
• Manage office supplies, stationery, shredding and kitchen stocks.
• Ensure doctors' rooms are prepared for assessments.
• Assist with document preparation and dispatch.

Conocimientos

Verbal communication

Written communication

Organisational skills

Attention to detail

Professional demeanor

Herramientas

Office 365

Zoom

Descripción del empleo

Are you a professional and friendly medical receptionist with exceptional customer service skills? Do you thrive in a dynamic environment where attention to detail and organisation are key? Medico Legal Specialists, part of the Navigator Group, is seeking a dedicated Receptionist to be the first point of contact for our clients, medical specialists, and visitors.

This position is fully office-based, and the Receptionist will be the first point of contact for our clients, medical specialists, and visitors and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner.

Medico Legal Specialists (MLS) is a leading provider of independent medical assessments, supporting insurers, employers, and legal professionals. We are committed to delivering high-quality services while upholding our core values: Care, Ambition, Dynamism, and Teamwork.

The role:

As our Medical Receptionist, you will be responsible for managing the reception and waiting area, ensuring a welcoming and professional environment.

Your key responsibilities will include:

• Greeting clients, medical professionals, and visitors with a friendly and professional demeanour.
• Answering phone calls and managing appointment bookings, cancellations, and confirmations.
• Handling medical report processing, file storage, and general administrative duties.
• Managing office supplies, including stationery, confidential shredding, and kitchen supplies.
• Ensuring doctors' rooms are prepared for assessments.
• Assisting with document preparation and dispatch.

About you:

• Minimum 2 years of experience in reception, office administration, or executive assistance.
• Excellent verbal and written communication skills with a professional telephone manner.
• Strong organisational skills and a keen eye for detail.
• High-level proficiency in Office 365 and web-based applications (e.g., Zoom).
• The ability to work effectively in a fast-paced environment.
• Well-presented at all times.

What You'll Love About Working With Us:

• Competitive Salary & Rewards - Above-market remuneration, Reward & Recognition Program, Staff discounts and generous employee referral bonuses.
• A supportive and collaborative team environment.
• Up to 4 extra days of paid Wellness days.
• Opportunities for career progression within the Navigator Group.
• Training and professional development to help you excel in your role.

Find out more about us, please visit https://www.navigatorgroup.com.au/

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity in all forms, including neurodivergence. We welcome applicants of all backgrounds, thinking styles, and lived experiences.

We request you to advise us at the time of your application if you require any reasonable adjustment to support through your interview journey.