Customer Experience Leader — Grow Teams & Delight Customers

Dan Murphy's; Wangaratta; Presencial; AUD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discount card for Dan Murphy’s, BWS & 

Discounts at Woolworths & BIG W

Endeavour Wellbeing Support / Employee

Descripción de la vacante

Dan Murphy's Wangaratta is seeking a Customer Experience Manager to lead a high-performing store team and deliver exceptional customer experiences. You will drive engagement, merchandising excellence and community connections in a fast-paced retail environment.

You will mentor and develop team members, foster an inclusive culture, and use customer feedback to inform decisions that grow loyalty and store performance. This role offers hands-on leadership within the Dan Murphy’s network.

Responsabilidades

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

Descripción del empleo

Dan Murphy's Wangaratta is seeking a Customer Experience Manager to lead a high-performing store team and deliver exceptional customer experiences. You will drive engagement, merchandising excellence and community connections in a fast-paced retail environment.

You will mentor and develop team members, foster an inclusive culture, and use customer feedback to inform decisions that grow loyalty and store performance. This role offers hands-on leadership within the Dan Murphy’s network.