Customer Experience Leader & Team Builder

Dan Murphy's; Geelong; In loco; AUD 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee discounts

Wellbeing support

Career growth within Endeavour Group

Store discount cards

Descrizione del lavoro

Dan Murphy's Corio in Geelong is seeking a Customer Experience Manager to lead a store team, delivering world-class service and driving revenue growth. You will manage coaching, mentoring and staff development to ensure high standards of customer care.

You’ll champion a diverse, inclusive culture, use customer feedback to inform decisions, and build community-focused experiences that keep customers returning to Dan Murphy's.

Mansioni

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan’s is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, because you know that diversity is the magic that makes good culture
• Build a culture that is centred around understanding your community, utilising customer feedback as a pillar in your decision making

Descrizione del lavoro

Dan Murphy's Corio in Geelong is seeking a Customer Experience Manager to lead a store team, delivering world-class service and driving revenue growth. You will manage coaching, mentoring and staff development to ensure high standards of customer care.

You’ll champion a diverse, inclusive culture, use customer feedback to inform decisions, and build community-focused experiences that keep customers returning to Dan Murphy's.