Store Experience Leader – Grow Loyalty & Lead Team

endeavour group careers; Mittagong; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Exclusive employee discount card for B

Wellbeing Support and career growth

Job summary

Dan Murphy's Mittagong is seeking an Assistant Store Manager (Customer Experience) to motivate and lead a team, delivering a world class customer experience and inspiring merchandising that keeps our community returning to Dan's.

You will coach the store team, foster a diverse, welcoming culture, and use customer feedback to guide decisions, contributing to revenue growth while building career development within the Endeavour Group network.

Qualifications

• Retail leadership experience; strong people skills; customer-centric mindset

Responsibilities

• Motivate and lead your team to deliver a world class customer experience which promotes customer loyalty and contributes to revenue growth
• Encourage team to invest in education and dream big about their career - because working at Dan's is an adventure
• Lead the way with in store tasks, delivering regular coaching and mentoring to store team to inspire them to continuously improve
• Create an environment that enables team to come as they are, diversity fuels culture
• Build a culture centered around understanding your community, using customer feedback in decision making

Job description

Dan Murphy's Mittagong is seeking an Assistant Store Manager (Customer Experience) to motivate and lead a team, delivering a world class customer experience and inspiring merchandising that keeps our community returning to Dan's.

You will coach the store team, foster a diverse, welcoming culture, and use customer feedback to guide decisions, contributing to revenue growth while building career development within the Endeavour Group network.