Customer Delivery & Service Excellence Coordinator

Alsco Uniforms; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

Alsco Uniforms is seeking a Service Delivery Coordinator to support our customer relationships across Australia. You will handle incoming calls and emails, assist the Service Delivery People on the ground, and ensure service commitments are met while maintaining data accuracy in our systems.

Ideal candidates are team players with strong communication, proficient in Microsoft Office, and willing to contribute operationally when needed.

Qualifications

• Strong team player with the ability to collaborate effectively.
• Excellent communication, interpersonal, and people skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Flexible and proactive, willing to assist operationally when required.

Responsibilities

• Develop and maintain positive customer relationships via phone and email interaction.
• Handle customer enquiries and provide timely support.
• Accurate and efficient data entry into systems.
• Work confidently with the Microsoft Office Suite and other business applications.
• Partner with SDPs to ensure service commitments are met.
• Support operational needs by assisting with deliveries when required.
• Comply with health & safety procedures.

Skills

Team player

Communication skills

MS Office proficiency

Operational flexibility

Tools

Microsoft Office

Job description

Alsco Uniforms is seeking a Service Delivery Coordinator to support our customer relationships across Australia. You will handle incoming calls and emails, assist the Service Delivery People on the ground, and ensure service commitments are met while maintaining data accuracy in our systems.

Ideal candidates are team players with strong communication, proficient in Microsoft Office, and willing to contribute operationally when needed.