Administration Assistant

Sandra Hemphill; Perth; On-site; AUD 35,000 - 42,000; Part time

Benefits offered by this job

Education assistance program

Paid parental leave

Job summary

Alsco Uniforms is seeking an ambitious Administration Assistant to join our Perth team based in Canning Vale. You will play a critical role in our large Service team and help grow your skills while contributing to daily operations.

Key duties include data entry, filing, contract setups, answering customer care calls, supporting the Service and Sales teams, handling account queries, stationery orders, greeting visitors and monitoring safety compliance.

Qualifications

• Customer service and administrative experience required.
• Proficient oral and written communication skills.
• Excellent interpersonal and people skills.
• High attention to detail.
• Proficient computer and Microsoft Office skills.

Responsibilities

• Data entry and filing.
• Contract setups.
• Answering customer care calls.
• Supporting the Service & Sales teams.
• Account queries.
• Stationery orders.
• Greeting visitors and monitoring safety compliance.
• Other admin tasks as required.

Skills

Customer service experience

Administrative experience

Communication skills

Attention to detail

Microsoft Office

Education

Experience in office administration

Tools

Microsoft Office

Job description

The Company:

27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since 1963.

The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.

Why You Should Join Us:

• Permanent part time - Job security working for a market leading company, internationally recognised and national footprint.

• With an outstanding market reputation, a significant market share, a comprehensive product portfolio and 27 branches across Australia, we stand as a formidable presence in textile cleaning industry.

• Great Work/Life Balance: Enjoy a fantastic work/life balance working 30.4 hour per week

• Opportunities for Growth: Join a winning team that values your growth. Benefit from on-the-job training and ample opportunities to develop your skills in an organisation filled with success stories.

• Inclusive Company Culture: Experience a great company culture with a friendly and supportive environment. We believe in inclusivity and foster a workplace where everyone feels valued. Come be a part of a team that's more than just colleagues; we"re friends.

• Experienced and Supportive Management: Work under the guidance of experienced and supportive managers who genuinely care about your success.

• Celebrate Success: From “Employee of the Month” shoutouts to “Annual Awards” and “Years of Service” milestones – we make sure your efforts are seen and celebrated.

• Employee perks: With well-chosen employee perks like education assistance program and paid parental leave, we show how much we genuinely care for you!

About the Role:

We are in search of an ambitious Administration Assistant to join our Perth team based in Canning Vale Perth. As part of the team, you will play a critical role in our business. You will be an important part of our large collaborative Service team and you will have the opportunity to continuously grow and increase your skills and responsibilities.

Main Tasks & Responsibilities:

Assisting the Business Manager with admin tasks such as, but not limited to:

• Data entry and Filing

• Contract setups

• Answering Customer Care Calls

• Supporting the Service & Sales teams

• Account queries

• Stationery orders

• Greeting Visitors & Monitoring Safety Compliance

• Other admin tasks as required.

To be successful in this role you must possess:

• Customer Service and Administrative Experience

• Proficient oral and written communication skills

• Excellent interpersonal and people skills

• High attention to detail

• Proficient Computer and Microsoft Office skills

Key Skills and Experience Required:

• Relevant customer service working experiences, experience in a high-volume incoming call position would be advantageous.

• Prior experience in identifying and resolving complex service related customer issues

• Ability to work as a team

• Excellent interpersonal and people skills with clear and confident manner

• High attention to detail

• Proficient Computer and Microsoft Office skills

As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves drug and alcohol testing. Proof of Your Right to Live and Work in Australia must be presented at interview stage.

Alsco Uniforms is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.