Customer Communications Delivery Manager

Origin Energy Limited

Melbourne

Sur place

AUD 70 000 - 110 000

Plein temps

Il y a 4 jours

Soyez parmi les premiers à postuler

Une candidature complète en une minute

Un CV et une lettre de motivation personnalisés, prêts à envoyer.

Passez les filtres ATS

Résumé du poste

Origin Energy Limited in Melbourne, Australia is seeking a hands-on Communications Fulfilment professional to deliver essential customer communications across email and print. You will manage data, templates, suppliers and approvals in a fast-paced environment, ensuring accuracy and timely delivery.

You will collaborate with cross-functional teams and external partners to optimise processes, reduce costs and drive better customer outcomes.

Qualifications

Experience delivering complex customer communications across digital and print channels.
Background with a mailhouse or print production is preferred.
Strong data handling, targeting quality checks and attention to detail.
Ability to manage approvals, stakeholders and supplier relations.

Responsabilités

Manage customer communications from brief to deployment across email and print.
Build personalised emails and print communications using HTML, mail merge, Salesforce and composition platforms.
Prepare and validate customer datasets, with quality checks across targeting and formatting.
Coordinate mailhouses and print suppliers, overseeing production, postal lodgement and delivery reconciliation.
Grow stakeholder relationships, manage costs and improve workflows via automation and responsible AI use.