Marketing Communications Specialist — Compliance & Growth

TPC; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

CovaU Energy is seeking a commercially minded marketer to own end-to-end customer communications and campaigns across online and offline channels in Sydney. You will work with sales, retention, and operations teams to ensure accurate, compliant messaging with real commercial impact.

You will translate requirements into clear customer messaging, coordinate content and approvals, and drive retention communications while maintaining rigorous documentation for audits and compliance.

Qualifications

• 2–3 years' experience in marketing, communications, or commercial roles.
• Experience supporting sales, retention, BDM, or project-based marketing initiatives.
• Strong written communication and content review skills.
• High attention to detail and strong compliance awareness.
• Proven ability to manage multiple stakeholders and deadlines.
• Ability to work independently and proactively report to senior management.
• Salesforce experience and basic user level required.
• Proficient in Microsoft Excel and PowerPoint; intermediate Excel formulas required.
• Australian work rights.

Responsibilities

• Own and deliver end-to-end marketing and customer communications across online and offline channels.
• Coordinate content, artwork, approvals, and production for campaigns and customer materials.
• Translate commercial, compliance, and operational requirements into clear customer messaging.
• Support customer retention and rewards program communications.
• Coordinate email marketing campaigns aligned to commercial objectives.
• Work cross-functionally with Compliance, Operations, IT, Sales, and Retention teams.
• Manage stakeholder inputs and ensure deadlines are met without supervision.
• Maintain documentation and records to meet compliance and audit requirements.
• Continuously refine communication processes and identify risks, gaps, or assumptions.

Skills

Marketing experience

Content review

Stakeholder management

Independent work

Salesforce experience

Excel & PowerPoint

Creativity & compliance

Australian work rights

Cross-functional collaboration

Brand & communications

Tools

Salesforce

Microsoft Excel

PowerPoint

Adobe Creative Suite

Job description

CovaU Energy is seeking a commercially minded marketer to own end-to-end customer communications and campaigns across online and offline channels in Sydney. You will work with sales, retention, and operations teams to ensure accurate, compliant messaging with real commercial impact.

You will translate requirements into clear customer messaging, coordinate content and approvals, and drive retention communications while maintaining rigorous documentation for audits and compliance.