Senior Customer Communications & Fulfillment Specialist

Origin Energy Limited; Melbourne; Sur place; AUD 90 000 - 120 000; Plein temps

Résumé du poste

Origin Energy Limited in Melbourne is seeking a hands-on Communications Fulfilment professional to deliver customer communications across email and print. You will manage from brief to deployment, coordinating data, templates, suppliers and approvals in a fast-paced environment.

You will work with CRM platforms, HTML templates, and Excel data to ensure accurate, timely communications and strong stakeholder collaboration across retail teams.

Qualifications

• Experience delivering complex customer communications across digital and print channels.
• Background in mailhouse or print production preferred.
• Strong Excel and data manipulation skills.

Responsabilités

• Manage customer communications from brief to deployment, balancing deadlines.
• Build and maintain personalised emails and print communications using HTML and mail merge.
• Prepare and validate datasets with quality checks on targeting and formatting.
• Coordinate mailhouses and print suppliers, overseeing production and delivery.
• Build stakeholder relationships, secure approvals and drive workflow improvements.

Connaissances

Customer communications

Mailhouse coordination

Data manipulation

Attention to detail

Outils

Salesforce

HTML email templates

Mail merge

Excel

Description du poste

Origin Energy Limited in Melbourne is seeking a hands-on Communications Fulfilment professional to deliver customer communications across email and print. You will manage from brief to deployment, coordinating data, templates, suppliers and approvals in a fast-paced environment.

You will work with CRM platforms, HTML templates, and Excel data to ensure accurate, timely communications and strong stakeholder collaboration across retail teams.