Crew Training & Growth Coach

OMKAR FOODS PTY LTD; Griffith City; On-site; AUD 42,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Employee assistance programs

Flexible hours

Job summary

Hungry Jack's is looking for a trainer and coach to lead crew development across our Australian restaurants. You will mentor team members, promote guest-obsessed service, and model safe working conditions while delivering exceptional guest experiences.

With a focus on onboarding, ongoing coaching and career pathways, you will drive performance and engagement in a dynamic hospitality environment, aligning with our values and creating a positive team culture.

Qualifications

• Retail or hospitality experience required.
• Demonstrates a guest obsessed mindset.
• Values alignment with Guest Obsessed, People Power and Growth Mindset.
• High energy and a sense of urgency in a fast-paced environment.
• Passion for training, coaching and mentoring team members.

Responsibilities

• Coach and mentor crew members to deliver exceptional service.
• Uphold guest experience standards and safety practices.
• Support leadership in staff development and performance.
• Promote company values and culture across the restaurant.

Skills

Training & mentoring

Guest obsessed mindset

Energy & urgency

Customer service excellence

Job description

Hungry Jack's is looking for a trainer and coach to lead crew development across our Australian restaurants. You will mentor team members, promote guest-obsessed service, and model safe working conditions while delivering exceptional guest experiences.

With a focus on onboarding, ongoing coaching and career pathways, you will drive performance and engagement in a dynamic hospitality environment, aligning with our values and creating a positive team culture.