Guest-Obsessed Team Leader & Training Coach

Hungry Jack's Pty Ltd; City Of Bayswater; Vor Ort; AUD 52.000 - 66.000; Vollzeit

Benefits dieser Stelle

Staff discounts

Leadership training

Career progression

On-the-job training

National qualifications

Zusammenfassung

Hungry Jack's Pty Ltd in Australia is seeking a dynamic trainer, coach and mentor to lead crew shifts, deliver safety and operational standards, and role model outstanding guest service. You will drive customer satisfaction and guide teams to perform at their best in a fast-paced environment.

You will support sales growth through exceptional service and suggestive selling, while executing the National Marketing Plan to enhance the guest experience.

Qualifikationen

• Experience in retail or hospitality.
• Passion for training, coaching, and mentoring team members.
• Guest Obsessed mindset and commitment to exceptional service.
• Values aligned with People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, Growth Mindset.
• High energy and a strong sense of urgency.

Aufgaben

• Lead and supervise shifts to ensure smooth and safe operations.
• Ensure compliance with safety and operational standards.
• Provide training and coaching to team members.
• Role model outstanding guest service.
• Support sales growth through exceptional service and suggestive selling.
• Execute the National Marketing Plan to enhance customer experience.
• Encourage a culture of inclusiveness, trust, and accountability.

Kenntnisse

Training & coaching

Leadership

Guest service

Urgency & energy

Jobbeschreibung

Hungry Jack's Pty Ltd in Australia is seeking a dynamic trainer, coach and mentor to lead crew shifts, deliver safety and operational standards, and role model outstanding guest service. You will drive customer satisfaction and guide teams to perform at their best in a fast-paced environment.

You will support sales growth through exceptional service and suggestive selling, while executing the National Marketing Plan to enhance the guest experience.