Control Room Operator: CCTV, Alarms & Incident Response

Certis Group; Sydney; Vor Ort; AUD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Retail discounts

Recognition programs

Annual awards

Employee engagement initiatives

Zusammenfassung

Certis Security Australia is seeking experienced Control Room Operators to join our team at a major site in Eastern Creek. You will monitor CCTV, alarms and access control from a central control room, respond to incidents, and coordinate with on-site teams to keep people and assets safe.

This fast-paced role requires calm, decisive decision-making, strong computer literacy and the ability to manage multiple systems.

Qualifikationen

• Current Security Licence with 1A – Unarmed Guarding.
• Current Security Licence with 1E – Monitoring Centre Operator.
• Current First Aid Certificate (valid 3 years).
• Current CPR Certificate (valid 1 year).
• Ability to successfully complete an Australian Police Check.
• Previous experience in a Control Room, Operations Centre, or Security Environment.
• Strong computer literacy and administration skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Ability to remain calm and make sound decisions under pressure.
• Availability to work a 24/7 rotating roster.

Aufgaben

• Monitor CCTV, alarm systems, and access control platforms.
• Identify and respond to security incidents in a timely manner.
• Coordinate responses with security personnel, site management, and emergency services where required.
• Escalate incidents in accordance with site procedures.
• Maintain accurate incident reports, logs, and operational records.
• Conduct system checks and ensure security systems remain operational.
• Provide professional customer service and support to site stakeholders.
• Maintain strong situational awareness while managing multiple systems and priorities.

Kenntnisse

Unarmed Guarding licence

Monitoring Centre Operator

First Aid Certificate

CPR Certificate

Australian Police Check

Control Room experience

Computer literacy

Communication skills

Attention to detail

Problem solving

Calm under pressure

24/7 roster availability

Jobbeschreibung

Certis Security Australia is seeking experienced Control Room Operators to join our team at a major site in Eastern Creek. You will monitor CCTV, alarms and access control from a central control room, respond to incidents, and coordinate with on-site teams to keep people and assets safe.

This fast-paced role requires calm, decisive decision-making, strong computer literacy and the ability to manage multiple systems.