24/7 Control Room Operator – Real-Time Security Hub

CERTIS; Sydney; Sur place; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Retail discounts

Recognition programs

Annual awards

Employee engagement initiatives

Résumé du poste

Certis Security Australia is seeking experienced Control Room Operators to join our team at a major site in Eastern Creek. You will monitor CCTV, alarm systems, and access control platforms from a central control room, respond to incidents in real time, and coordinate with on-site teams to keep people, assets and operations secure.

This fast-paced role requires quick decision-making, impeccable records, and the ability to manage multiple systems while maintaining professional customer service

Qualifications

• Security licences and certifications are required.
• Experience in a Control Room, Operations Centre, or Security environment.
• Strong computer literacy and administration skills.
• Excellent written and verbal communication.
• Strong attention to detail and problem-solving abilities.
• The ability to remain calm and make sound decisions under pressure.
• Availability to work a 24/7 rotating roster.

Responsabilités

• Monitor CCTV, alarm systems, and access control platforms.
• Identify and respond to security incidents in a timely manner.
• Coordinate responses with security personnel, site management, and emergency services where required.
• Escalate incidents in accordance with site procedures.
• Maintain accurate incident reports, logs, and operational records.
• Conduct system checks and ensure security systems remain operational.
• Provide professional customer service and support to site stakeholders.
• Maintain strong situational awareness while managing multiple systems and priorities.

Connaissances

Incident response

Security operations

Communication

Attention to detail

Calm under pressure

Formation

Current Security Licence (1A Unarmed Guarding, 1E Monitoring Centre Operator)

First Aid Certificate

CPR Certificate

Australian Police Check

Description du poste

Certis Security Australia is seeking experienced Control Room Operators to join our team at a major site in Eastern Creek. You will monitor CCTV, alarm systems, and access control platforms from a central control room, respond to incidents in real time, and coordinate with on-site teams to keep people, assets and operations secure.

This fast-paced role requires quick decision-making, impeccable records, and the ability to manage multiple systems while maintaining professional customer service