Security Control Room Operator (Rotating Day/Night Shifts)

Certis-f2763f46; Sydney; Sur place; AUD 60 000 - 80 000; Plein temps

Résumé du poste

Certis Security Australia is seeking experienced Control Room Operators to monitor CCTV, alarms, and access control from our North Ryde site. You will coordinate real-time incident responses, maintain logs and records, and ensure secure operations in a fast-paced environment.

The role requires a current security licence with appropriate classifications, First Aid and CPR, and the ability to work rotating day and night shifts in NSW. This is a full-time position located at North Ryde, NSW.

Qualifications

• Current Security Licence with Class 1A (Unarmed Guarding) and 1E (Monitoring Centre Operator).
• Current First Aid Certificate (3-year validity) with CPR Certificate (1-year validity).
• Ability to clear an Australian Police Check.
• Previous Control Room or Monitoring Centre experience preferred.
• Strong attention to detail and situational awareness.
• Excellent communication and customer service skills.
• Ability to work rotating day and night shifts.
• Strong computer skills and confidence using security systems.

Responsabilités

• Monitor CCTV, alarm systems, and access control platforms.
• Detect, assess, and respond to security incidents and alarms.
• Coordinate incident response and communicate with on-site personnel.
• Escalate security concerns in accordance with site procedures.
• Maintain accurate incident logs, reports, and operational records.
• Monitor site activity and identify unusual or suspicious behaviour.
• Manage multiple security systems in a fast-paced environment.
• Support emergency response and business continuity procedures.
• Liaise with clients, contractors, and emergency services when required.
• Ensure compliance with client and company security requirements.

Connaissances

Security Licence

First Aid Certification

Australian Police Check

Control Room experience

Attention to detail

Communication skills

Description du poste

Certis Security Australia is seeking experienced Control Room Operators to monitor CCTV, alarms, and access control from our North Ryde site. You will coordinate real-time incident responses, maintain logs and records, and ensure secure operations in a fast-paced environment.

The role requires a current security licence with appropriate classifications, First Aid and CPR, and the ability to work rotating day and night shifts in NSW. This is a full-time position located at North Ryde, NSW.