Control Room Operator – CCTV & Incident Response

Certis Group; Parramatta; Hybrid; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Retail discounts

Annual awards

Employee engagement survey

Reward & Recognition Framework

Job summary

Certis Security Australia is seeking a Control Room Operator to monitor CCTV, alarms and access control in a fast-paced, tech-driven control room. You will detect risks in real time, coordinate responses with on-site teams and maintain accurate logs to support security operations.

This permanent full-time role offers day and night shifts on a 4 on, 4 off roster in Parramatta. Candidates will hold Security Licence (1A Unarmed Guarding and 1E Monitoring Centre Operator), First Aid and CPR, and be

Qualifications

• Security Licence (1A Unarmed Guarding) & 1E Monitoring Centre Operator are required.
• First Aid Certificate with current CPR certification.
• Able to obtain Australian Police Check clearance.
• Strong attention to detail with ability to monitor multiple systems.

Responsibilities

• Monitor CCTV, alarms and access control to detect incidents.
• Coordinate incident response and communicate with on-site teams.
• Maintain accurate logs, reports and system records of security activities.
• Manage multiple systems in a fast-paced environment with situational awareness.

Skills

Security Licence

Monitoring Centre Operator

Attention to detail

Customer service

Education

First Aid Certificate

CPR Certificate

Australian Police Check

Job description

Certis Security Australia is seeking a Control Room Operator to monitor CCTV, alarms and access control in a fast-paced, tech-driven control room. You will detect risks in real time, coordinate responses with on-site teams and maintain accurate logs to support security operations.

This permanent full-time role offers day and night shifts on a 4 on, 4 off roster in Parramatta. Candidates will hold Security Licence (1A Unarmed Guarding and 1E Monitoring Centre Operator), First Aid and CPR, and be