Control Room Operator — Real‑Time Security Monitoring

Certis Group; Parramatta; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Retail discounts

Annual awards

Regular employee engagement survey

Job summary

Certis Security Australia is hiring a Control Room Operator in Parramatta. This permanent full-time role involves monitoring CCTV, alarms and access control in a busy control room, coordinating incident responses with on-site teams and maintaining detailed logs and system records.

You will work day and night shifts on a rotating 4 on, 4 off roster, contributing to a high‑trust, security‑conscious environment.

Qualifications

• Must hold Security Licence, Classification 1A (Unarmed Guarding) and 1E (Monitoring Centre Operator).
• Valid First Aid Certificate (3 years validity) with current CPR Certificate.
• Ability to clear an Australian Police Check.

Responsibilities

• Monitor CCTV, alarms and access control to detect and respond to incidents.
• Coordinate incident response and communicate with on-site teams.
• Maintain accurate logs, reports and system records of security activities.
• Manage multiple systems in a fast-paced environment with strong situational awareness.

Skills

Security Licence 1A

Security Licence 1E

First Aid Certificate

CPR Certificate

Australian Police Check

Strong communication

Customer service

Job description

Certis Security Australia is hiring a Control Room Operator in Parramatta. This permanent full-time role involves monitoring CCTV, alarms and access control in a busy control room, coordinating incident responses with on-site teams and maintaining detailed logs and system records.

You will work day and night shifts on a rotating 4 on, 4 off roster, contributing to a high‑trust, security‑conscious environment.