Control Room Operator Sydney

Certis Group; Sydney; Vor Ort; AUD 65.000 - 85.000; Vollzeit

Benefits dieser Stelle

Retail discounts

Recognition programs

Annual awards

Employee engagement initiatives

Zusammenfassung

Certis Security Australia is seeking experienced Control Room Operators to join our team at a major site in Eastern Creek. You will monitor CCTV, alarms and access control from a central control room, respond to incidents, and coordinate with on-site teams to keep people and assets safe.

This fast-paced role requires calm, decisive decision-making, strong computer literacy and the ability to manage multiple systems.

Qualifikationen

• Current Security Licence with 1A – Unarmed Guarding.
• Current Security Licence with 1E – Monitoring Centre Operator.
• Current First Aid Certificate (valid 3 years).
• Current CPR Certificate (valid 1 year).
• Ability to successfully complete an Australian Police Check.
• Previous experience in a Control Room, Operations Centre, or Security Environment.
• Strong computer literacy and administration skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• Ability to remain calm and make sound decisions under pressure.
• Availability to work a 24/7 rotating roster.

Aufgaben

• Monitor CCTV, alarm systems, and access control platforms.
• Identify and respond to security incidents in a timely manner.
• Coordinate responses with security personnel, site management, and emergency services where required.
• Escalate incidents in accordance with site procedures.
• Maintain accurate incident reports, logs, and operational records.
• Conduct system checks and ensure security systems remain operational.
• Provide professional customer service and support to site stakeholders.
• Maintain strong situational awareness while managing multiple systems and priorities.

Kenntnisse

Unarmed Guarding licence

Monitoring Centre Operator

First Aid Certificate

CPR Certificate

Australian Police Check

Control Room experience

Computer literacy

Communication skills

Attention to detail

Problem solving

Calm under pressure

24/7 roster availability

Jobbeschreibung

Job no: 1175
At Certis Security Australia, our mission is to make our world safer, smarter and better. As Australia's only next-generation security company operating at scale, we protect some of the nation's most sensitive assets through disciplined operations, strong governance, and highly trusted people.

Job Impact

As a Control Room Operator, you'll be the eyes and ears of site security, monitoring systems, detecting risks, and coordinating responses in real time. Your quick thinking, strong attention to detail, and ability to remain calm under pressure will play a key role in keeping people, assets, and operations safe.

About the Role

We are seeking experienced Control Room Operators to join our team at a major site in Eastern Creek.

This is a fast-paced, technology-driven environment where you will be responsible for monitoring CCTV, alarm systems, access control platforms, and site operations from a central control room. You will respond to incidents as they occur, coordinate with on-site teams, and ensure security events are managed professionally and efficiently.

No two shifts are the same. You'll be required to manage multiple systems simultaneously, make informed decisions in real-time, and maintain accurate records of all security-related activities.

Location

Eastern Creek, NSW

Employment Type

Permanent Full-Time

Pay Rate

Roster

Rotating 4 On, 4 Off Roster:

• 2 x Day Shifts: 6:00am - 6:00pm
• 2 x Night Shifts: 6:00pm - 6:00am
• 4 Days Off

Key Responsibilities

• Monitor CCTV, alarm systems, and access control platforms.
• Identify and respond to security incidents in a timely manner.
• Coordinate responses with security personnel, site management, and emergency services where required.
• Escalate incidents in accordance with site procedures.
• Maintain accurate incident reports, logs, and operational records.
• Conduct system checks and ensure security systems remain operational.
• Provide professional customer service and support to site stakeholders.
• Maintain strong situational awareness while managing multiple systems and priorities.

About You

• Current Security Licence with:
• 1A - Unarmed Guarding
• 1E - Monitoring Centre Operator
• Current First Aid Certificate (3 years validity)
• Current CPR Certificate (1 year validity)
• Ability to successfully complete an Australian Police Check.
• Previous experience in a Control Room, Operations Centre, or Security Environment.
• Strong computer literacy and administration skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and problem-solving abilities.
• The ability to remain calm and make sound decisions under pressure.
• Availability to work a 24/7 rotating roster.

Why Join Certis?

• Work within Australia's most secure and sensitive environments.
• Be part of a high-trust, clearance-based workforce.
• Access ongoing training, career pathways, and professional development opportunities.
• Join a values-driven organisation focused on integrity, accountability, and excellence.
• Employee benefits including retail discounts, recognition programs, annual awards, and employee engagement initiatives.
• Diverse and inclusive workplace where everyone is encouraged to bring their authentic self to work.

Diversity Statement

Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to aSafer, Smarter and Betterworkplace ensures every employee is supported, respected and empowered.

We actively encourageFirst Nations and Torres Strait Islander peoples,veteransand candidates from diverse backgrounds to apply.

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