Control Room Operator: Rapid Response & CCTV Specialist

MSS Security; Port Kembla; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Ongoing training and development

Supportive team environment

High-profile industrial site

Job summary

MSS Security is seeking an experienced Full-Time Control Room Officer to join our security team at a major industrial site in the Port Kembla region. The role focuses on control room operations, CCTV and alarm monitoring, incident management, access control, communications, and coordinating security responses.

Rapid Response experience is required as the position includes responding to alarms and security matters across the site.

Qualifications

• Previous Control Room Security experience.
• Demonstrated Rapid Response experience.
• NSW Security Licence and First Aid Certificate.
• Current Full Driver Licence.
• Strong computer, CCTV, and reporting skills.
• Excellent communication and decision-making skills.

Responsibilities

• Monitor CCTV, alarms, access control, and security systems.
• Manage and coordinate responses to incidents and emergencies.
• Communicate with security officers, site personnel, and emergency services.
• Maintain accurate incident logs and reports.
• Conduct Rapid Response Patrols and attend incidents when required.
• Perform access control, patrols, and security inspections.
• Provide professional customer service and stakeholder engagement.

Skills

CCTV monitoring

Incident management

Access control

Communication

Reporting

Security operations

Rapid Response

Customer service

Education

NSW Security Licence

First Aid Certificate

Full Driver Licence

Tools

CCTV systems

Security software

Job description

MSS Security is seeking an experienced Full-Time Control Room Officer to join our security team at a major industrial site in the Port Kembla region. The role focuses on control room operations, CCTV and alarm monitoring, incident management, access control, communications, and coordinating security responses.

Rapid Response experience is required as the position includes responding to alarms and security matters across the site.