Contract Officer: Governance & Performance

Downer Group; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Training and development

Employee Assistance Program

Healthcare discounts

Safety-focused work culture

Job summary

Downer, in partnership with Homes Victoria, invites you to join the team as Contract Officer. You will support day-to-day contract administration, reporting and governance to ensure safe, well-maintained social housing across Victoria.

You will collaborate with operations and delivery partners to deliver reliable performance data, meet governance requirements and drive process improvements. This role offers opportunities across teams and locations within Victoria as part of a supportive,

Qualifications

• Bachelor level qualification in Business, Commerce or Contract Management.
• Experience with KPI frameworks and service-level measurements.
• Ability to analyse large data sets and perform trend analysis in Excel.

Responsibilities

• Maintain contract records, registers, variations and approvals per governance.
• Track contract performance, KPIs and SLAs; prepare performance reports.
• Coordinate with operations teams and partners to enable service delivery.
• Prepare meeting papers, minutes and follow-ups for governance.
• Identify process improvements and document procedures.

Skills

KPI analysis

Excel data analysis

Data interpretation

Attention to detail

Organisational skills

Education

Business/Commerce degree

Contract management experience

Facilities management

Tools

Microsoft Excel

Data dashboards

Job description

Downer, in partnership with Homes Victoria, invites you to join the team as Contract Officer. You will support day-to-day contract administration, reporting and governance to ensure safe, well-maintained social housing across Victoria.

You will collaborate with operations and delivery partners to deliver reliable performance data, meet governance requirements and drive process improvements. This role offers opportunities across teams and locations within Victoria as part of a supportive,