Insight-Driven Data & Performance Analyst

Downer Group; Melbourne; Presencial; AUD 90.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Training and development

Employee Assistance Program

Perks@Downer discounts

Descripción de la vacante

Downer Group, partnering with Homes Victoria, seeks a Data and Performance Analyst to monitor, analyse and report on contract performance across responsive maintenance and related work types. You will develop KPI insights and drive service improvements, supporting governance across the contract.

You will bring a qualification in data analytics or related discipline, advanced Excel and Power BI skills, plus KPI reporting and data validation experience.

Formación

• A qualification in data analytics, business, finance, information systems, statistics or related discipline.
• Advanced Excel and Power BI skills required.
• Experience in KPI reporting and performance analysis in contract-based service environments.
• Experience extracting and validating data from work order or job management systems.
• Strong analytical and written communication skills.

Responsabilidades

• Produce KPI reporting across responsive maintenance and contract work types with trend and variance analysis.
• Analyse abatement notices and prepare evidence for excuse and mitigation actions with teams.
• Monitor work order throughput, ageing, backlog and performance across priority categories.
• Analyse Service Delivery Partner performance and provide insights for corrective action.
• Validate data integrity and prepare dashboards and management reports for forums.

Conocimientos

KPI reporting

Advanced Excel

Power BI

Analytical skills

Educación

Data analytics / related degree

Herramientas

Power BI

Descripción del empleo

Downer Group, partnering with Homes Victoria, seeks a Data and Performance Analyst to monitor, analyse and report on contract performance across responsive maintenance and related work types. You will develop KPI insights and drive service improvements, supporting governance across the contract.

You will bring a qualification in data analytics or related discipline, advanced Excel and Power BI skills, plus KPI reporting and data validation experience.