Contract Officer

Downer Group; Melbourne; Sur place; AUD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Training and development

Employee Assistance Program

Healthcare discounts

Safety-focused work culture

Résumé du poste

Downer, in partnership with Homes Victoria, invites you to join the team as Contract Officer. You will support day-to-day contract administration, reporting and governance to ensure safe, well-maintained social housing across Victoria.

You will collaborate with operations and delivery partners to deliver reliable performance data, meet governance requirements and drive process improvements. This role offers opportunities across teams and locations within Victoria as part of a supportive,

Qualifications

• Bachelor level qualification in Business, Commerce or Contract Management.
• Experience with KPI frameworks and service-level measurements.
• Ability to analyse large data sets and perform trend analysis in Excel.

Responsabilités

• Maintain contract records, registers, variations and approvals per governance.
• Track contract performance, KPIs and SLAs; prepare performance reports.
• Coordinate with operations teams and partners to enable service delivery.
• Prepare meeting papers, minutes and follow-ups for governance.
• Identify process improvements and document procedures.

Connaissances

KPI analysis

Excel data analysis

Data interpretation

Attention to detail

Organisational skills

Formation

Business/Commerce degree

Contract management experience

Facilities management

Outils

Microsoft Excel

Data dashboards

Description du poste

We have an opportunity for a Contract Officer to join our Homes Victoria team.

Make the difference that matters

Downer is proud to partner with Homes Victoria to deliver property maintenance services that support safe, well‑maintained social housing and stronger communities across Victoria. Together, we help ensure critical and infrastructure services are at their best when communities need them most.

We have an opportunity for a Contract Officer to join our Homes Victoria team. In this role, you will support effective day to day operation of the Homes Victoria contract by assisting with contract administration, performance reporting, compliance tracking, stakeholder coordination and governance processes. Your work will contribute directly to accurate governance, effective supplier support and reliable reporting for Homes Victoria and the communities we serve.

What You'll Do

• Support contract administration activities including maintaining contract records, registers, variations, correspondence and approvals in accordance with governance requirements.
• Assist in tracking contract performance, KPIs and service levels, including preparation and collation of performance reports and dashboards.
• Support coordination between operations teams, service delivery partners and the contract management team to enable effective service delivery outcomes.
• Support client and internal reporting requirements, including preparation of meeting papers, minutes, actions and follow ups.
• Assist in identifying process improvement opportunities, including documentation of procedures and support to governance reviews.

What You'll Bring

• Qualification in Business, Commerce, Contract Management, Facilities Management or a related discipline, or equivalent practical experience.
• Strong understanding of contract performance management, including KPI frameworks, service level measurement and performance‑based contractual mechanisms such as abatements.
• Ability to analyse and interpret large data sets using Microsoft Excel, including filtering, pivot tables, reconciliation and trend analysis to support performance investigations.
• High attention to detail, with the ability to reconcile data across systems and identify discrepancies or drivers of performance outcomes.
• Well‑developed organisational skills, with the ability to manage competing priorities in a high‑volume, time‑sensitive contract environment.

More than anything, you will bring sound judgement, a collaborative approach and a commitment to delivering accurate governance, effective supplier support and reliable reporting for our customer and the communities we serve.

Why Downer?

At Downer, the work you do matters. We deliver and support essential services and infrastructure that people and communities rely on every day. When you join us, you will be supported to grow, contribute to something meaningful and shape a future that works for you.

Support you can count on

• Training and development to build your capability and support your career.
• Employee Assistance Program providing professional support for you and your family when you need it most.
• Perks@Downer, including healthcare discounts and savings across a range of everyday purchases.
• A strong focus on safety, wellbeing, inclusion and working together as one team.

Be part of something big

Across government, health, education, defence, social housing and essential facilities, our people help deliver services that matter to millions. Your skills and experience will help keep essential services running and communities thriving.

Shape your future

Whether you want to deepen your expertise, move into leadership or take on a new challenge, you will have access to opportunities across teams, projects and locations to shape a career that works for you.

Make your next move matter and bring your skills, experience and perspective to work that makes a genuine difference. If you need support or adjustments during the recruitment process, let us know so we can help you put your best foot forward.