Construction Client Success Coordinator

Real Estate Investment Finance; Brisbane; On-site; AUD 75,000 - 80,000; Full time

Benefits offered by this job

On-the-job training

Team development

Company events

Supportive team environment

Job summary

Real Estate Investment Finance (REIF) is seeking a proactive Building Support Client Coordinator to join our team in Brisbane. You will be the main contact for clients through the construction journey, ensuring they feel informed and supported from land settlement to handover.

You will collaborate with builders, other REIF departments, property specialists and finance specialists to keep key dates, progress payments and referrals on track, while delivering exceptional client service and building

Qualifications

• Prev. experience dealing with residential construction is advantageous.
• Excellent verbal and written communication skills.
• Impeccable customer service with recent experience.
• Attention to detail and punctuality.
• Ability to multi-task and handle priorities.
• Determination to exceed client expectations and business performance requirements.
• Must be a team player with a positive attitude.

Responsibilities

• Serve as the main point of contact for REIF clients throughout construction.
• Coordinate with builders, internal departments, and suppliers.
• Track key dates and progress payments with Property and Finance Specialists.
• Coordinate handovers with property managers, inspectors, valuers and surveyors.
• Refer clients to our network of suppliers as needed.

Skills

Communication

Customer service

Attention to detail

Multitasking

Team player

Relationship building

Phone & email

Job description

Real Estate Investment Finance (REIF) is seeking a proactive Building Support Client Coordinator to join our team in Brisbane. You will be the main contact for clients through the construction journey, ensuring they feel informed and supported from land settlement to handover.

You will collaborate with builders, other REIF departments, property specialists and finance specialists to keep key dates, progress payments and referrals on track, while delivering exceptional client service and building