Finance Operations Coordinator

Real Estate Investment Finance; Brisbane; Presencial; AUD 70.000 - 110.000; Jornada completa

Descripción de la vacante

Real Estate Investment Finance is seeking a proactive Finance Office Manager to lead day-to-day office operations and coordinate finance administration across the business in Brisbane. The ideal candidate will oversee documentation, compliance, and workflow to ensure accurate, timely loan processing and excellent client service.

You will report to the Finance Manager and play a key role in coordinating tasks, allocating workloads, and supporting a growth-minded team in a reputable property and

Formación

• Bachelor degree or equivalent in business/admin/finance or related field.
• 3+ years in office management, business administration or operations coordination.
• Experience in professional services environment preferred.
• Strong organisational skills and attention to detail.
• Ability to manage multiple applications and deadlines without compromising accuracy.
• Excellent written and verbal communication.”
• Proficiency with CRM/workflow tools and loan processing systems.

Responsabilidades

• Coordinate day-to-day administrative and operational activities of the office.
• Oversee loan applications from pre-submission to settlement.
• Manage client documentation and lender requirements.
• Monitor applications through approval and settlement with lenders and brokers.
• Allocate daily workloads and track task completion against SLAs.
• Communicate progress and delays to brokers and internal stakeholders.
• Support onboarding and coaching of new team members.
• Identify and address workflow bottlenecks and implement improvements.
• Handle office facilities and WHS coordination as needed.

Conocimientos

Organisational skills

Communication skills

CRM proficiency

Loan processing familiarity

Educación

Bachelor of Business Studies or equivalent

Herramientas

CRM platforms

Loan processing systems

Descripción del empleo

We're Hiring | Finance Office Manager/Operations Coordinator

Basis: Full-Time

Real Estate Investment Finance (REIF)

Are you highly organised, detail-oriented and passionate about helping a team perform at its best?

Real Estate Investment Finance (REIF) is looking for a proactive Finance Office Manager to join our growing team. This is an exciting opportunity for someone who enjoys coordinating people, processes and resources while ensuring efficient business operations and exceptional client service outcomes.

At REIF, we're passionate about helping clients build wealth through property ownership and investment. As a nationally recognised leader in property and finance, we pride ourselves on delivering exceptional service, maintaining high standards and creating an environment where our people can grow and succeed.

The Opportunity

Reporting to the Finance Manager, you will play a key role in managing the day-to-day operations of the office while coordinating finance administration activities across the business.

You will oversee administrative systems, records management, workflow allocation, compliance processes and office resources to ensure the efficient delivery of finance services. Working closely with brokers, clients, lenders, solicitors and internal stakeholders, you will help maintain service standards, support team performance and contribute to the ongoing improvement of business operations.

This position is ideal for someone who enjoys balancing operational leadership with hands-on administration and takes pride in creating an organised, productive and well‑managed office environment.

What You'll Be Responsible For

• Office Management & Administration: Coordinate and oversee the day‑to‑day administrative and operational activities of the office, establish and manage operational priorities to support efficient business performance.
• Finance Operations: Oversee the progression of loan applications from pre‑submission through to settlement, ensuring documentation is accurate, complete and processed within agreed timeframes.
• Documentation & Compliance: Manage client documentation, verify lender requirements and maintain accurate records in line with internal procedures and regulatory obligations.
• Application Progression: Monitor applications through approval and settlement, following up with lenders, clients, brokers and solicitors to keep everything moving.
• Team Coordination: Allocate daily workloads, monitor task completion and ensure the team meets service level agreements and operational deadlines.
• Communication & Support: Keep brokers and internal stakeholders informed, providing clear updates on application progress, outstanding requirements and potential delays.
• Team Development: Assist with onboarding new team members, provide day‑to‑day guidance and coaching, and identify opportunities to strengthen team capability.
• Performance & Accountability: Monitor workflows and team task completion, identify emerging issues and work with the Finance Manager to address performance concerns and maintain service standards.
• Process Improvement: Identify workflow bottlenecks, implement improvements in consultation with the Finance Manager and contribute to greater operational efficiency.
• Office Coordination: Assist with general office operations, facilities and equipment requirements, and workplace health and safety coordination as needed.

What We're Looking For

We're looking for someone who combines strong administrative capability with a proactive mindset and the confidence to coordinate people, priorities and processes.

You will bring:

• A Bachelor of Business Studies, or an AQF Associate Degree, Advanced Diploma, Diploma or higher qualification in Business Administration, Management, Finance, Accounting or a related field; or
• At least three (3) years of relevant experience in office management, business administration, operations coordination, finance administration or a closely related field.
• Experience in office management, business administration, finance administration or a professional services environment.
• Strong organisational skills and exceptional attention to detail.
• The ability to manage multiple applications and competing deadlines without compromising accuracy.
• Excellent written and verbal communication skills.
• Proficiency in CRM platforms, loan processing systems or similar workflow management tools.
• Experience coordinating workloads, monitoring performance and ensuring tasks are completed within required timeframes.
• The confidence to provide guidance, coaching and support to team members.
• Strong problem‑solving skills and the ability to identify and resolve operational challenges.
• A solutions‑focused mindset and a genuine interest in improving processes and efficiencies.
• The ability to remain calm, organised and accountable in a fast‑paced environment.

Previous experience in a team leadership, supervisory or office coordination role will be highly regarded.

Why Join REIF?

At REIF, our people are central to our success. We believe in creating an environment where individuals are supported to develop their skills, take ownership of their work and contribute to something bigger.

You'll have the opportunity to make a meaningful impact on our Finance Operations team, improve the way we work and develop your leadership capabilities within an established property and finance business.

Our culture is built around seven core values:

• Health – Prioritising wellbeing and balance.
• Integrity – Doing the right thing, always.
• Discipline – Maintaining high standards and consistent execution.
• Accountability – Taking ownership and following through.
• Customer Focus – Putting our clients at the centre of what we do.
• Growth – Embracing learning, development and continuous improvement.
• Teamwork – Working together to achieve shared success.

Ready to Make Your Mark?

If you're an organised and motivated finance professional who enjoys taking ownership of operations, coordinating a team and delivering results, we'd love to hear from you.

and take the next step in your career with Real Estate Investment Finance.