Concierge | EY Sydney

Trippas White Group; Sydney; Sur place; AUD 65 000 - 85 000; Plein temps

Avantages offerts par ce poste

Food & coffee provided

Staff discounts up to 50%

Refer a friend bonuses

Résumé du poste

Trippas White Group is hiring for a Full Time Concierge role based in Sydney's CBD, Monday to Friday. You will deliver best-in-class guest experiences, manage reception and mailbox duties, and oversee visitor arrival processes.

The role requires at least 3 years in premium environments, strong communication, and the ability to coordinate events and site activities. We offer a supportive team and access to company benefits.

Qualifications

• Minimum 3 years' front-of-house experience in premium environments.
• Experience in reception and mailbox management.
• Proficient with Microsoft Office.
• Strong visitor management and arrival experience.
• Experience with room booking systems.
• Knowledge of security controls, lift and parking management.
• Excellent communication and ability to work under pressure.
• Willing to learn new skills and take direction.
• Motivated to promote events and site activities.

Responsabilités

• Make a great first impression for clients and guests.
• Assist with reception, concierge services, and mailbox management.
• Coordinate visitor management and arrival experiences.
• Operate room booking management system.
• Support security controls, lift and parking management.
• Prioritise competing demands and manage time efficiently.
• Communicate effectively with clients and internal teams.
• Learn new skills and take direction when needed.
• Promote and engage clients around events and site activities.

Connaissances

Customer service

Reception & concierge

MS Office

Visitor management

Time management

Communication

Teamwork

Willingness to learn

Event promotion

Problem solving

Outils

Room booking system

Description du poste

We are all about the delivery of best-in-class experiences for our client, their employees, and guests. We currently have an exciting opportunity for a Full Time Concierge role with EY one of our leading corporate clients. This role is based within the CBD and is a Monday to Friday position.

About You - Your Responsibilities, Skills, and Experience

• You know how to make a great first impression.
• You have a minimum 3 years' experience in a similar role or front of house position within a premium - 5-star hotel / A grade commercial building.
• You have experience in reception & concierge services, admin & mailbox management.
• You are proficient in the use of Microsoft office products.
• You have strong experience in visitor management & creating an authentic arrival experience.
• You have previous experience with a room booking management system.
• You have previous experience in security controls, lift & parking management.
• You will manage your time efficiently and be able to prioritise competing demands.
• You are an excellent communicator and can relate effectively with clients and the widerteam when under pressure.
• You are willing to take direction and open to learning new skills.
• You are motivated to promote and engage clients around event & site activities.

About us - Benefits we offer and our culture

• We're passionate about our people and we offer a supportive, positive, and inclusive work environment.
• We work in prestigious locations and offices.
• We offer role & career development along with cross training opportunities.
• We reward our people for high performance.
• We offer generous staff discounts across our iconic Australian venues of up to 50%
• Food & coffee provided
• Refer a friend program, with bonuses

If you like your weekends free and are committed to providing class leading experiences, are self-motivated, enjoy working in a team environment and really enjoy interacting with people, then we want to hear from you.

Trippas White Group is an Equal Opportunity Employer and encourages indigenous Australians to apply.