Community Concierge & Events Lead

WW_AU - WeWork Australia Pty Ltd; Sydney; On-site; AUD 45,000 - 60,000; Full time

Job summary

WeWork Australia is seeking a Community Associate to be the primary on-site contact, supporting the Community Management team and fostering a welcoming, collaborative environment for members. You will help grow WeWork-provided services by engaging with members and coordinating community activities.

Your role includes front desk duties, events coordination, and building operations support to ensure smooth daily operations and excellent member experience at the Sydney location.

Qualifications

• Customer service and/or sales experience a plus.
• Must have strong verbal and written communication skills.
• Outstanding interpersonal and multitasking skills.
• Demonstrate integrity, dependability, responsibility, accountability, self-awareness, work ethic, and compassion.

Responsibilities

• Front Desk Management: be an on-site point of contact, greet members and guests, sign-in guests, build relationships to enhance community experience.
• Events and Membership Engagement: gather feedback, promote events with posters, ensure operational requirements are met for events.
• Building Operations and Management: manage mail, keys, courier parcels, and equipment; support for an automated coffee machine.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Education

Four-year degree preferred

Job description

WeWork Australia is seeking a Community Associate to be the primary on-site contact, supporting the Community Management team and fostering a welcoming, collaborative environment for members. You will help grow WeWork-provided services by engaging with members and coordinating community activities.

Your role includes front desk duties, events coordination, and building operations support to ensure smooth daily operations and excellent member experience at the Sydney location.