Community & Member Experience Lead

WeWork; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

WeWork in Sydney seeks a friendly Community Associate to be the face of the building. You will manage the front desk, greet members, and support community events and member engagement. Responsibilities include handling mail, assisting with policies, and keeping the space operational.

A four-year degree is preferred but not required, with strong customer service and communication skills essential. You'll collaborate with the Community Lead and Manager to foster a welcoming, collaborative

Qualifications

• Customer service and/or sales experience preferred.
• Strong verbal and written communication skills.
• College degree preferred but not required.

Responsibilities

• Front desk management during building hours; greet members and guests.
• Support Community Team and manage events and member engagement.
• Handle mail, packages, and building operations; assist with policies.

Skills

Customer service

Sales experience

Verbal & written comms

Interpersonal skills

Multitasking

Integrity & dependability

Education

Bachelor's degree

Tools

Kube system

Welkio iPad

Job description

WeWork in Sydney seeks a friendly Community Associate to be the face of the building. You will manage the front desk, greet members, and support community events and member engagement. Responsibilities include handling mail, assisting with policies, and keeping the space operational.

A four-year degree is preferred but not required, with strong customer service and communication skills essential. You'll collaborate with the Community Lead and Manager to foster a welcoming, collaborative