Neighbourhood Administration & Scheduling Lead

UnitingCare Queensland; Hervey Bay; On-site; AUD 41,000 - 50,000; Full time

Benefits offered by this job

Not-for-profit salary packaging

Employee discounts

12% superannuation

Job summary

BlueCare is seeking an Administration / Scheduling Officer to support neighbourhood teams and coordinate scheduling across community care in Queensland. You will be the first point of contact for clients and staff, handling requests, inquiries and documentation with a focus on accuracy and timely responses.

The role requires strong communication, good time management, and proficiency with MS Office and databases. A willingness to learn new digital tools and devices is essential for success.

Qualifications

• Previous rostering/scheduling experience is highly regarded.
• Strong verbal and written communication skills.
• Excellent time management with ability to prioritise workload.
• Proficient in MS Office and database applications.
• Comfort with smartphones and digital devices or willingness to learn

Responsibilities

• Support and coordinate different teams within each neighbourhood.
• Be the first point of contact for internal and external customers via phone, email and in person.
• Manage requests, concerns and inquiries.
• Rostering and scheduling support for the neighbourhood.
• Create correspondence and documentation as requested.
• Organise appointments, diaries, travel and meeting/workshop preparations.
• Monitor, order and distribute office supplies and arrange maintenance.
• Ensure integrity and accuracy of information in Blue Care systems.
• Use Microsoft Office Suite and database applications (intermediate-advanced).
• Assist senior staff with special projects.

Skills

Rostering

Scheduling

Communication

Time management

Digital literacy

Tools

Microsoft Office

Database applications

Job description

BlueCare is seeking an Administration / Scheduling Officer to support neighbourhood teams and coordinate scheduling across community care in Queensland. You will be the first point of contact for clients and staff, handling requests, inquiries and documentation with a focus on accuracy and timely responses.

The role requires strong communication, good time management, and proficiency with MS Office and databases. A willingness to learn new digital tools and devices is essential for success.