Community Care Admin & Scheduling Specialist

UnitingCare Children, Young People and Families; Gold Coast City; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Employee discounts

Parental leave

Career development

Job summary

UnitingCare Children, Young People and Families - Elanora QLD is seeking a Neighbourhood Administration / Scheduling Officer to support neighbourhood teams, handle inquiries and coordinate rosters to ensure smooth operations and a high-quality client experience.

You will be the first point of contact for internal and external customers, manage appointments, diaries, travel and documentation, and use MS Office and database applications.

Qualifications

• Available to work flexible start times between 6:00am and 8:30am.
• Experience in rostering/scheduling is highly regarded.
• Strong MS Office and database skills.
• Excellent verbal and written communication.
• Good time management and ability to prioritise workload.

Responsibilities

• Support and coordinate teams within each neighbourhood.
• Be the first point of contact for internal and external customers via phone, email and in person.
• Manage requests, concerns and inquiries.
• Rostering and scheduling support for the neighbourhood.
• Create correspondence and documentation as requested.
• Organise appointments, diaries, travel and meeting/workshop prep.
• Monitor, order and distribute office supplies and arrange maintenance of equipment.
• Ensure data integrity in financial, HR and other systems.

Skills

Rostering

Scheduling

MS Office

Database applications

Communication skills

Time management

Digital devices

Tools

MS Office Suite

Job description

UnitingCare Children, Young People and Families - Elanora QLD is seeking a Neighbourhood Administration / Scheduling Officer to support neighbourhood teams, handle inquiries and coordinate rosters to ensure smooth operations and a high-quality client experience.

You will be the first point of contact for internal and external customers, manage appointments, diaries, travel and documentation, and use MS Office and database applications.