Community Care Admin & Scheduling Specialist

UnitingCare Children, Young People and Families; Hervey Bay; On-site; AUD 60,000 - 78,000; Full time

Benefits offered by this job

Salary packaging

Employee discounts

Job summary

UnitingCare Children, Young People and Families – Torquay QLD is seeking an Administration / Scheduling Officer for BlueCare Community Care. This permanent full-time role focuses on rostering and coordinating neighbourhood teams, and acting as the first point of contact for customers via phone, email and in person.

The successful candidate will have strong communication skills, proficiency in MS Office and database applications, and the ability to manage multiple tasks with a positive, proactive

Qualifications

• Effective verbal and written communication skills.
• Experience in rostering/scheduling is highly regarded.
• Strong time-management and ability to prioritise workload.
• Proficiency with MS Office and database applications.
• Comfort with smartphones and digital devices or willingness to learn.
• Can-do attitude with excellent time management.

Responsibilities

• Supporting and coordinating different teams within each neighbourhood.
• Be the first point of contact for internal and external customers via phone, email and in person.
• Manage requests, concerns and inquiries.
• Rostering and scheduling support for the neighbourhood.
• Creation of correspondence and documentation as requested.
• Efficiently organise appointments, diaries, travel and meeting/workshop preparatory arrangements.
• Monitor, order and distribute office supplies and arrange maintenance/repair of office equipment.
• Ensure the integrity and accuracy of information in financial, human resource and other Blue Care systems and databases.
• Use mainstream software including the Microsoft Office Suite and database applications (Intermediate - Advanced skills required).
• Assist senior staff with special projects as required.

Skills

Communication skills

Rostering

Time management

MS Office

Database applications

Prioritisation

Tools

MS Office Suite

Database applications

Job description

UnitingCare Children, Young People and Families – Torquay QLD is seeking an Administration / Scheduling Officer for BlueCare Community Care. This permanent full-time role focuses on rostering and coordinating neighbourhood teams, and acting as the first point of contact for customers via phone, email and in person.

The successful candidate will have strong communication skills, proficiency in MS Office and database applications, and the ability to manage multiple tasks with a positive, proactive