Community Admin & Resident Experience Coordinator

AVID Property Group; Caboolture; On-site; AUD 39,000 - 47,000; Part time

Job summary

AVID Property Group is seeking a part-time Community Administration support role at Vantage Caboolture Riverfront. You will handle day-to-day administration, resident records, and billing, while engaging residents and coordinating contractors to maintain a well-run community.

The role emphasizes strong communication, organisation, and a collaborative approach to support committees, events, and ongoing community initiatives.

Qualifications

• Previous admin or customer service experience, preferably in land lease communities, retirement living, or property management.
• Strong organisational skills with attention to detail.
• Excellent verbal, written and interpersonal communication.
• Experience using MS Office and information systems.

Responsibilities

• Provide day-to-day administration support and maintain accurate community documentation and resident records.
• Support Home Owner billing for utilities and site rent, monitor arrears and assist with budgets.
• Foster positive relationships with Home Owners and handle queries, onboarding, and community communications.
• Support Home Owner Committee meetings, community events, and resale activities.
• Coordinate contractors and service providers, ensuring required insurances and safety standards.
• Support WHS&E, incident management, risk assessments and compliance.
• Collaborate with Operations Manager, National WHSE Manager, Sales, and wider team.
• Contribute ideas to drive continuous improvement and grow the Vantage brand.

Skills

Organisational skills

Communication skills

Interpersonal skills

Teamwork

Driver's licence

Tools

MS Office

Job description

AVID Property Group is seeking a part-time Community Administration support role at Vantage Caboolture Riverfront. You will handle day-to-day administration, resident records, and billing, while engaging residents and coordinating contractors to maintain a well-run community.

The role emphasizes strong communication, organisation, and a collaborative approach to support committees, events, and ongoing community initiatives.