Community Manager - Vantage Hervey Bay

AVID Property Group; Hervey Bay; On-site; AUD 60,000 - 90,000; Full time

Job summary

AVID Property Group—based in Hervey Bay, Queensland—is seeking a hands-on Community Operations Manager to lead day-to-day activities across a vibrant residential community. You will drive financial performance, oversee budgets, and ensure compliance with governance standards while fostering a safe, trusted culture.

Ideal candidates will have recent experience in customer service management within property-related sectors, excellent communication skills, and a valid driver’s licence.

Qualifications

• Experience managing day-to-day community operations.
• Ability to manage budgets and control costs.
• Strong communication and interpersonal skills.
• Current class C driver’s licence.

Responsibilities

• Managing and overseeing day-to-day operations of the community in accordance with legislation and governance.
• Monitoring operations with respect to financial and operational performance.
• Overseeing the financial performance through budget and cost management to meet KPI targets.
• Building a culture of trust and safety across the community.
• Leading community-based staff by modelling values and customer-focused operating model.

Skills

Team leadership

Budget management

Customer service

Commercial acumen

Tools

MS Office

Job description

About The Role

Based at Vantage Hervey Bay this role will be bringing our Vantage vision to life by creating a vibrant community where Home Owners want to belong through the delivery of a customer focused, financially sustainable operating model.

In This Role You Will Be Responsible For

• Managing and overseeing day to day operations of the community in accordance with all relevant legislation and internal governance requirements
• Manging and monitoring community operations in accordance with legislative requirements with respect to financial and operational performance
• Overseeing the financial performance of the community through effective budget/cost management ensuring all KPI targets are met
• Building a strong culture of trust and safety across the community with a focus on proactive management of community culture of trust and safety within our communities
• Leading community based staff by modelling actions and behaviours consistent with our values and customer focused operating model

Skills and experience

Previous experience in a customer service management role preferably in Land Lease Communities, Retirement Living, Hotel Management, Property Management, Holiday Parks or similar essential. Must have demonstrated ability to build and manage effective teams, experience with budget and cost management along with strong commercial acumen.

In Addition, You Will Have

• Intermediate to Advanced MS Office Skills;
• Strong attention to detail; and
• Excellent verbal/written and interpersonal communication skills.
• Current valid 'class c' drivers licence

About the business

AVID Property Group (AVID) is an award-winning builder-developer responsible for a diversified portfolio of residential communities in key growth precincts across Australia's eastern seaboard. AVID is a developer of masterplanned communities, land lease communities, completed homes and apartments, and has delivered $3.8 billion worth of projects over the past 14 years. it has a with a gross revenue pipeline of $3.5 billion. Led by highly experienced senior management, AVID brings people together to deliver exceptional communities, valuable shareholder returns and thriving environments for its customers. For more information, visit www.avid.com.au.